Your group tour itinerary suddenly changes due to venue closures. How will you adjust your plans?

Alternatives! Instead of a city tour, find another similar, or maybe radically different tour! Maybe substitute the Jack The Ripper tour instead of touring the palace, for instance (London). When things fall through, pivot, there are always many more things to do in a location than you can do in one or two days, or even a week. There will often be boat tours, hikes, shopping, dining, bars, breweries, wineries to choose from, pick a NEW adventure! Keep in mind that if the palace is closed TODAY, perhaps you can simply SHUFFLE you itinerary, visit a local pub today and the palace tomorrow, for instance. It is ALL an adventure, so treat it as such. This is not a tragic failing, it is a whole different aspect that you would have missed.

Start by communicating transparently with the group about the changes, ensuring they understand the situation. Then, quickly assess alternative options that align with the group's interests and schedule. Whether it's a new venue, activity, or local attraction, flexibility is key. Engage the group in the decision-making process to maintain enthusiasm and a sense of control. Finally, remain positive and adaptable, turning unexpected twists into opportunities for new experiences.

Here’s how you could adjust your plans: 1. Immediate Communication: Notify the group about the situation and reassuring them that alternative plans are being made. 2. Alternative Venues: Quickly identify nearby attractions, venues, or experiences that are open and align with the group's interests. 3. Local Experiences: If time permits, incorporate more local experiences like food tours or exploring lesser-known areas. 4. Flexible Itinerary: Ensure the rest of the itinerary remains flexible, accommodating any spontaneous adjustments if needed. 5. Refunds & Compensation: Offer extra amenities or extended durations at other stops, If necessary, provide partial refunds or discounts for future tours to maintain satisfaction.