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Last updated on 2024年7月29日

Your functional teams have conflicting priorities. How can you streamline communication effectively?

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In any organization, functional teams often have different goals and priorities, which can lead to conflicts and communication breakdowns. As you strive for efficiency and harmony within your company, it's crucial to address these differences head-on. Streamlining communication is not just about talking more; it's about talking better. By adopting a strategic approach to communication, you can ensure that all teams are aligned with the company's objectives, while also respecting their individual goals and challenges.

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1 Identify Issues

To streamline communication effectively, start by identifying the root causes of conflicting priorities among your teams. Engage in open discussions to understand each team's objectives, deadlines, and pressures. This will help you uncover any misalignments or misunderstandings that could be causing friction. By acknowledging these issues, you can work towards creating a more cohesive strategy that accommodates the needs of all teams without compromising the overall mission of your organization.

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Alexandre Faustino

Executivo de Tecnologia da Informa??o com grande experiência. Desde de 2013, assumindo a posi??o de CIO da Eletrobras.
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Portas abertas, discutir os temas e os possíveis conflitos de prioridade. Organizar uma agenda de discuss?o baseada em fatos, ou seja descobrir quais s?o os conflitos e quais foram as causas destes conflitos. Identificando as causas, você resolve dois problemas, o do conflito, por óbvio, através das discuss?es, e o mais importante, que remete para o modelo de prioriza??o, já foi discutido em outro artigo. Por que isso n?o foi previamente identificado no modelo de prioriza??o? Temos ent?o uma oportunidade de melhoria do modelo, e de capacitar melhor os nossos colaboradores.

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Sarah Belkacem-Nacer

Helping students expand their careers │ Strategy Consultant @ Grant Thornton │ Tech │ Ex-Treasurer of JE Global
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Start by identifying the key issues causing the conflicts. Gather insights from each team to understand their priorities, concerns, and objectives. Analyze how these priorities overlap or conflict and pinpoint the root causes of the communication breakdown. Once the issues are identified, facilitate structured discussions to address them, ensuring that all teams understand each other's perspectives and constraints

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2 Set Objectives

Once you've identified the issues, setting clear, overarching objectives is crucial. These should be communicated to all teams, ensuring everyone understands how their work contributes to the bigger picture. This common ground will serve as a reference point for resolving conflicts and making decisions. When setting these objectives, make sure they are Specific, Measurable, Achievable, Relevant, and Time-bound (SMART), to keep all teams on track and focused on shared goals.

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3 Facilitate Dialogue

Facilitating open dialogue between teams is essential for resolving conflicts and aligning priorities. Encourage regular interdepartmental meetings where teams can share updates, discuss challenges, and seek support from one another. This not only promotes transparency but also fosters a culture of collaboration. By creating a safe space for dialogue, you help build trust and understanding among team members, which is key to effective communication.

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Sarah Belkacem-Nacer

Helping students expand their careers │ Strategy Consultant @ Grant Thornton │ Tech │ Ex-Treasurer of JE Global
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Build a culture of speaking up. Encourage a collaborative environment where all perspectives are heard and valued. Establish regular check-ins to ensure ongoing communication and address any emerging conflicts promptly.

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4 Leverage Tools

Utilize technology to your advantage by implementing communication tools that fit your organization's needs. Whether it's project management software, instant messaging platforms, or collaborative documents, the right tools can make information sharing seamless and efficient. Ensure that these tools are accessible to everyone and that there is proper training on how to use them effectively. This will help reduce misunderstandings and keep everyone on the same page.

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5 Monitor Progress

Monitoring progress towards the shared objectives is essential for maintaining alignment between teams. Regular check-ins and progress reports can help identify any deviations from the plan early on. This allows for timely interventions and adjustments to ensure that all teams are moving in the right direction. By keeping a close eye on progress, you can also celebrate successes and milestones together, which reinforces the value of collaboration and shared goals.

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6 Adjust Strategies

Finally, be prepared to adjust strategies as needed. The business environment is dynamic, and priorities can shift. Having a flexible approach to communication and strategy implementation allows your organization to adapt to changes without losing focus. Encourage feedback from all teams regarding the communication process and be willing to make changes that can improve the flow of information and the alignment of team priorities.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Sarah Belkacem-Nacer

Helping students expand their careers │ Strategy Consultant @ Grant Thornton │ Tech │ Ex-Treasurer of JE Global
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Implement a prioritization framework to objectively balance competing needs, and utilize project management tools to track progress and share updates. Encourage collaboration through team-building activities and provide training in effective communication and conflict resolution. Regularly monitor and evaluate communication processes to make necessary adjustments and ensure ongoing alignment and coordination.

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Your functional teams have conflicting priorities. How can you streamline communication effectively?

1

2

3

4

5

6

7

1 Identify Issues

2 Set Objectives

3 Facilitate Dialogue

4 Leverage Tools

5 Monitor Progress

6 Adjust Strategies

7 Here’s what else to consider

Strategy

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感谢您的反馈

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Your functional teams have conflicting priorities. How can you streamline communication effectively?

1

2

3

4

5

6

7

1 Identify Issues

2 Set Objectives

3 Facilitate Dialogue

4 Leverage Tools

5 Monitor Progress

6 Adjust Strategies

7 Here’s what else to consider

Strategy

给文章评分

感谢您的反馈

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