During my experience as a person in charge, the development of resilience as a team has been a vital part of our daily routine. I always recommend starting this exercise with self-awareness, as it is crucial for understanding your team's communication style and being able to communicate effectively. Acting accordingly ensures that you will never have complete control over the situation.

Conflict often carries a negative connotation, but not all conflict is harmful. In fact, when it takes the form of healthy debate, it can uncover new perspectives and possibilities. However, prolonged or destructive conflict can hinder progress, so managing it becomes crucial for success. Instead of rushing to resolve it, conflict should be viewed as an opportunity for growth when handled with respect and a focus on the collective goals. I have seen conflicts fade when the larger objective is reiterated, along with what each participant stands to gain. However, this kind of a conversation requires self-awareness and strong emotional intelligence (EQ). Resilient leaders typically embrace this approach

I would be curious about the nature of the ongoing conflicts and see if there is a pattern that they are contributing to as well. Regarding resilience, in how to shift from emotional attachment to thinking more in terms of facts. SBI is great for this, what's the Situation, the behavior and the impact you want to have? Gaining clarity on those three steps can really help with resiliency.