Your executive team is in turmoil. How can you maintain client relationships amidst the chaos?
When your executive team faces turmoil, maintaining client relationships becomes paramount. Here's how to ensure continuity and trust:
- Communicate proactively, informing clients of any changes that may affect them.
- Reassure clients by upholding service standards and delivering on promises.
- Empower your frontline employees with the autonomy to address client concerns swiftly.
How do you keep client relations stable when internal storms hit? Share your strategies.
Your executive team is in turmoil. How can you maintain client relationships amidst the chaos?
When your executive team faces turmoil, maintaining client relationships becomes paramount. Here's how to ensure continuity and trust:
- Communicate proactively, informing clients of any changes that may affect them.
- Reassure clients by upholding service standards and delivering on promises.
- Empower your frontline employees with the autonomy to address client concerns swiftly.
How do you keep client relations stable when internal storms hit? Share your strategies.
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