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Last updated on 2024年7月19日

Your employees are pushing back on new business strategies. How can you effectively address their resistance?

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When you introduce new business strategies, it's not uncommon to face resistance from your employees. It's essential to understand that change can be unsettling, and their pushback doesn't necessarily mean opposition to progress. Instead, it often reflects concerns over job security, disruption of familiar routines, or a lack of understanding about the benefits of the new strategies. By addressing these concerns head-on, you can help your team navigate through the transition more smoothly and get everyone on board with the new direction.

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Jose Gabriel Tafur Villegas

Reclutamiento Ejecutivo alto nivel / Reinsercion laboral exitosa / Desarollo de carrera profesional / Equipos de alto…
David Lazo

Fundador y CEO de Gesta Perú / Apasionado por entrenar talentos.

1 Understand Concerns

To effectively manage resistance, you must first understand the root of your employees' concerns. Listen actively to their feedback and ask questions to delve deeper into their apprehensions. It's possible they're worried about how the new strategies will affect their roles or they may not see the connection between the new strategies and the company's goals. Validating their feelings and providing clear, empathetic responses can help mitigate fears and build trust.

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Jose Gabriel Tafur Villegas

Reclutamiento Ejecutivo alto nivel / Reinsercion laboral exitosa / Desarollo de carrera profesional / Equipos de alto desempe?o / Mas de 2000 horas de coaching /
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Los comerciales estan para producir con proposito, La resistencia de los comerciales vienen o porque la cifra a cumplir se modifica o porque se modifica la comision, Lo mandatorio es transmitir que si no alineamos corremos el riesgo de todos perder.

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David Lazo

Fundador y CEO de Gesta Perú / Apasionado por entrenar talentos.
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Se recomienda identificar a los lideres o mas representativos del grupo para reunirse y poder escuchar sus ideas y preocupaciones, identificar con ellos los beneficios de las nuevas estrategias que se quieren implementar, esto a través de preguntas que generen consciencia sobre la verdadera situación, relacionar y direccionar los resultados hacia el cumplimiento de los objetivos de la empresa. Por ultimo felicitar a todos por su compromiso en buscar soluciones en conjunto que beneficien a toda la organización.

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2 Communicate Clearly

Clear communication is crucial when implementing new business strategies. Make sure your employees understand not just what is changing, but why it's important. Explain how the new strategies align with the company's vision and how they will benefit both the organization and your employees' individual roles. Transparency about potential challenges and how they will be addressed can also reduce uncertainty and build confidence in the new direction.

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Jose Gabriel Tafur Villegas

Reclutamiento Ejecutivo alto nivel / Reinsercion laboral exitosa / Desarollo de carrera profesional / Equipos de alto desempe?o / Mas de 2000 horas de coaching /
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Debemos estar seguros que los lideres traspiran y viven esta COMUNICACION. Los errores frecuentes de las empresas que asesoramos es que se manejan agendas diferentes con comunicaciones de conveniencia

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3 Provide Training

Resistance often stems from a fear of the unknown, so providing training can be a powerful tool in easing your employees' concerns. Offer comprehensive training sessions that cover new skills or processes required by the new strategies. Ensuring that your employees feel prepared and competent to handle the changes can significantly reduce resistance and even turn skeptics into advocates for the new direction.

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Jose Gabriel Tafur Villegas

Reclutamiento Ejecutivo alto nivel / Reinsercion laboral exitosa / Desarollo de carrera profesional / Equipos de alto desempe?o / Mas de 2000 horas de coaching /
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Capacitar no es la solucion. Se debe hablar de lideres trasparentes que generen confianza con sus equipos y contrastar que el cliente interno y externo este recibiendo el mismo mensaje.

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4 Involve Employees

Involvement in the change process can significantly reduce resistance. When employees contribute to the development of new strategies, they are more likely to understand and support the changes. Encourage your team to share their ideas and concerns, and where possible, incorporate their feedback into the final plan. This inclusive approach can foster a sense of ownership and commitment among your employees.

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5 Support Adaptation

As your employees adapt to new strategies, provide support to help them through the transition. This might include setting up a mentorship program, offering additional resources, or having an open-door policy for any questions or concerns. Recognizing and rewarding early adopters and success stories can also motivate others to embrace the changes.

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6 Monitor Progress

Finally, it's important to monitor progress and be willing to make adjustments as needed. Keep an eye on how well the new strategies are being adopted and whether they are delivering the desired results. Be prepared to listen to ongoing feedback and make tweaks to the strategies or the implementation process. This demonstrates to your employees that their input is valued and that the company is committed to making the transition successful for everyone involved.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your employees are pushing back on new business strategies. How can you effectively address their resistance?

1

2

3

4

5

6

7

1 Understand Concerns

2 Communicate Clearly

3 Provide Training

4 Involve Employees

5 Support Adaptation

6 Monitor Progress

7 Here’s what else to consider

Business Administration

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Your employees are pushing back on new business strategies. How can you effectively address their resistance?

1

2

3

4

5

6

7

1 Understand Concerns

2 Communicate Clearly

3 Provide Training

4 Involve Employees

5 Support Adaptation

6 Monitor Progress

7 Here’s what else to consider

Business Administration

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感谢您的反馈

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