To address a colleague's resistance to new IT service protocols, following techniques can play a vital role: -Emphasize on initiating an open conversation to understand their concerns. -Provide clear explanations about the benefits of the new protocols and how they align with team goals. -Offer support through training sessions or resources to ease the transition. -Encouraging collaboration and feedback can also foster a positive attitude towards the changes, promoting a smoother implementation.

To address a colleague's resistance to new IT service protocols, engage in open dialogue to understand their concerns. Highlight the benefits of the changes, emphasizing how they align with both individual and team goals. Offer personalized training and ongoing support to ease the transition. Involve them in the implementation process, soliciting their input to foster a sense of ownership. By combining empathy with clear communication of the protocols' value, you can transform resistance into collaboration and drive positive adoption.

To address a colleague’s resistance to a new IT service, I would first seek to understand their concerns by listening carefully and acknowledging their perspective. I’d then highlight the benefits of the new service, emphasizing how it will improve workflows, efficiency, or resolve existing issues. Providing training and support to help them adapt can also ease the transition. Additionally, involving them in the implementation process and addressing their feedback fosters a sense of ownership and reduces resistance.