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Your colleague is experiencing burnout. What can you do to help?

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Burnout is a state of physical, mental, and emotional exhaustion caused by chronic stress at work. It can affect anyone, regardless of their role, industry, or experience. If you notice that your colleague is showing signs of burnout, such as low motivation, poor performance, irritability, or cynicism, you may wonder how you can help them. Here are some tips on how to support your colleague and foster a healthy and productive work environment.

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LETICIA ZORNOSA

| Relaciones Públicas| Free Press| Marketing digital| Consultorías empresariales| Influencers| Comunicación 360|Gestión…
Tatiana Gracia

Mestre em Análise do Comportamento Humano | Gerontóloga | Diversidade Geracional | Diretora Insights, Marketing, Growth…

1 Recognize the symptoms

The first step to help your colleague is to recognize the symptoms of burnout and acknowledge their impact. Burnout can manifest in different ways, such as fatigue, insomnia, headaches, anxiety, depression, or loss of interest in work. It can also affect your colleague's relationships, self-esteem, and well-being. By being aware of the signs of burnout, you can empathize with your colleague and offer them appropriate assistance.

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LETICIA ZORNOSA

| Relaciones Públicas| Free Press| Marketing digital| Consultorías empresariales| Influencers| Comunicación 360|Gestión de prensa| Asuntos públicos|Comunicación organizacional| Marketing|Conferencistas|Liderazgo|Speaker|
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Una de los síntomas más evidentes del agotamiento es la baja productividad y no tener tan claras las ideas al momento de trabajar. Cuando se evidencie esto con un compa?ero de trabajo, es importante hablar con el y hacerle ver que presentando síntomas de agotamiento crónico. Por el momento, ofrecerse a apoyarlo, pero lo ideal es enfocarlo en una ayuda profesional.

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Tatiana Gracia

Mestre em Análise do Comportamento Humano | Gerontóloga | Diversidade Geracional | Diretora Insights, Marketing, Growth | Professora | Colunista | Autora do livro Empatia, humaniza??o além do marketing
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Para ajudar um colega com burnout, é fundamental oferecer apoio e compreens?o. Comece escutando atentamente, criando um ambiente seguro para que ele se sinta à vontade para expressar seus sentimentos sem julgamentos. Encoraje a busca por ajuda profissional, oferecendo-se para auxiliar nas tarefas que aliviem sua carga de trabalho. Promova a importancia de um equilíbrio saudável entre vida pessoal e profissional, e inspire mudan?as positivas na equipe para prevenir futuros casos de burnout. Sua empatia e a??o podem n?o apenas ajudar na recupera??o do colega mas também contribuir para um ambiente de trabalho mais saudável e solidário.

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Yahia Hamade

MarCom & IP Law | Organizational Development & Change Management Specialist | Doctor of Business Administration
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A thriving organization is made of thriving individuals. Let's not just treat symptoms; let's transform the workplace to prevent burnout at its source. Recognizing burnout is just the start—the real challenge lies in addressing its roots, both personal and systemic. Through a socio-economic lens, we see that burnout often mirrors mismatches between individual values and organizational demands. Encourage open dialogues that allow employees to express concerns without fear of reprisal. Facilitate workshops on stress management techniques, emphasizing the importance of mental health days and the need for a supportive work environment.

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2 Listen and communicate

The next step is to listen and communicate with your colleague in a respectful and supportive way. You can start by asking them how they are feeling and what is causing them stress. You can also express your appreciation for their work and acknowledge their challenges. Avoid being judgmental, critical, or dismissive of their feelings. Instead, try to be compassionate, understanding, and encouraging. You can also share your own experiences with stress and how you cope with it.

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Greice Mafra

Agilista | Scrum Master | Gerente de Projetos | PSM-I? | KMP | M3.0
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Escuta ativa é fundamental. Você pode compartilhar alguma experiência sua, mas lembre-se que n?o se trata de uma competi??o de quem se prejudicou mais. Cada um tem uma vivência e experiencia as situa??es de forma única. Respeite e valorize caso alguma pessoa venha compartilhar!

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3 Offer practical help

Another way to help your colleague is to offer practical help that can reduce their workload or improve their work conditions. For example, you can offer to take over some of their tasks, collaborate on a project, or delegate some responsibilities. You can also suggest some resources or tools that can help them manage their time, prioritize their goals, or improve their skills. You can also help them set boundaries and expectations with their managers, clients, or stakeholders.

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Yahia Hamade

MarCom & IP Law | Organizational Development & Change Management Specialist | Doctor of Business Administration
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To genuinely support a colleague facing burnout, consider tangible actions that lighten their load or enhance their working environment. Taking on a few of their tasks, offering collaboration on challenging projects, or facilitating the redistribution of responsibilities can provide immediate relief. Introduce them to tools and resources that streamline time management, goal setting, or skill advancement. Moreover, assist them in establishing clear boundaries and expectations with supervisors, clients, or stakeholders. Such direct support not only alleviates their current stress but also empowers them to manage future pressures more effectively.

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4 Encourage self-care

One of the most important steps to help your colleague is to encourage them to practice self-care and take care of their physical and mental health. You can remind them of the benefits of taking breaks, eating well, exercising, sleeping, and relaxing. You can also invite them to join you in some activities that can boost their mood, such as a walk, a coffee, a chat, or a hobby. You can also recommend some professional help, such as a counselor, a therapist, or a coach, if they need more support.

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5 Create a positive culture

Finally, you can help your colleague by creating a positive and supportive work culture that values well-being, balance, and diversity. You can do this by promoting a culture of feedback, recognition, and appreciation. You can also advocate for policies and practices that prevent and address burnout, such as flexible hours, remote work, wellness programs, or mental health days. You can also lead by example and model healthy behaviors and attitudes.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your colleague is experiencing burnout. What can you do to help?

1

2

3

4

5

6

1 Recognize the symptoms

2 Listen and communicate

3 Offer practical help

4 Encourage self-care

5 Create a positive culture

6 Here’s what else to consider

Strategic Communications

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Your colleague is experiencing burnout. What can you do to help?

1

2

3

4

5

6

1 Recognize the symptoms

2 Listen and communicate

3 Offer practical help

4 Encourage self-care

5 Create a positive culture

6 Here’s what else to consider

Strategic Communications

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