Your colleague is experiencing burnout. How can you help them get back on track?

1 Recognize the signs

The first step to help your colleague is to recognize the signs of burnout and empathize with their situation. Burnout can manifest in different ways, such as irritability, anxiety, depression, insomnia, headaches, or loss of motivation. You can observe your colleague's behavior, mood, and work quality, and look for any changes that indicate stress or dissatisfaction. You can also ask them how they are feeling and listen to their concerns without judging or minimizing them.

2 Offer practical help

The second step to help your colleague is to offer practical help that can reduce their workload or pressure. You can ask them if they need any assistance with their tasks, deadlines, or priorities, and offer to share, delegate, or postpone some of their responsibilities. You can also suggest some resources or tools that can help them manage their time, organize their work, or improve their skills. You can also encourage them to take breaks, use their vacation days, or set boundaries with their clients or managers.

3 Provide emotional support

The third step to help your colleague is to provide emotional support that can boost their morale and confidence. You can express your appreciation and recognition for their work and achievements, and give them positive feedback and constructive criticism. You can also show your interest and care for their personal life and hobbies, and invite them to join you for lunch, coffee, or social activities. You can also share your own experiences and challenges with burnout, and how you cope or overcome them.

4 Suggest professional help

The fourth step to help your colleague is to suggest professional help if their burnout is severe or persistent. You can recommend them to seek counseling, coaching, or therapy from a qualified professional who can help them identify and address the root causes of their stress and burnout. You can also advise them to consult their doctor if they have any physical or mental health issues that need medical attention. You can also inform them about any employee assistance programs or wellness initiatives that your organization offers.

5 Respect their choices

The fifth step to help your colleague is to respect their choices and autonomy in dealing with their burnout. You can acknowledge that they are the best judge of their own needs and preferences, and that they have the right to accept or decline your help. You can also avoid imposing your own solutions or expectations on them, and instead support their decisions and goals. You can also respect their privacy and confidentiality, and avoid gossiping or spreading rumors about their situation.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?