Last updated on
2024年10月18日
Your clients are upset about unexpected site changes. How do you handle their dissatisfaction?
When clients are unhappy with unexpected changes to their landscape projects, maintaining trust is key. Here's how to manage their dissatisfaction effectively:
- Listen actively: Give your clients the space to express their concerns fully.
- Communicate openly: Explain the reasons behind the changes and offer a detailed plan to address the issues.
- Offer solutions: Propose practical alternatives or adjustments to meet their expectations.
How do you handle client dissatisfaction? Share your strategies.
Last updated on
2024年10月18日
Your clients are upset about unexpected site changes. How do you handle their dissatisfaction?
When clients are unhappy with unexpected changes to their landscape projects, maintaining trust is key. Here's how to manage their dissatisfaction effectively:
- Listen actively: Give your clients the space to express their concerns fully.
- Communicate openly: Explain the reasons behind the changes and offer a detailed plan to address the issues.
- Offer solutions: Propose practical alternatives or adjustments to meet their expectations.
How do you handle client dissatisfaction? Share your strategies.
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