Before addressing the specifics of their resistance, it’s crucial to acknowledge and validate your client’s feelings. Pushing back on feedback often stems from emotional responses like fear of failure, self-doubt, or frustration. By recognizing their concerns, you create an environment where they feel understood, which can reduce defensiveness. For example, you might say, “I can see that you’re feeling frustrated or unsure about this feedback, and that’s completely understandable. It’s hard to take in new perspectives, especially when you’re already focused on your goals.” This shows empathy and helps your client feel more open to continuing the conversation. Acknowledging their emotions is the first step in breaking through resistance.

I educate clients about industry standards and expectations, particularly for those in sectors or roles they are unfamiliar with. This education helps them understand why certain elements are important and how they can be perceived by potential employers.

When clients resist feedback on their career goals, it’s often because they feel misunderstood or uncomfortable. One effective way to break through this resistance is by using a DISC assessment to gain insight into their communication style. This not only helps you understand how they prefer to receive feedback, but it also opens the door for more personalized coaching. Creating a safe, non-judgmental space where they feel heard and supported is crucial. By tailoring your approach to their individual style and making them feel comfortable, you can guide them toward embracing feedback and making progress with their career goals.

When clients push back on feedback, it’s often rooted in fear or uncertainty about change. To break through resistance, shift the focus from the critique to the potential. Ask open-ended questions like, “What’s your long-term vision?” or “What excites you about the next step?” Encourage them to see feedback as a tool for growth, not judgment. The goal is to realign their mindset toward their ambitions and demonstrate how the feedback is essential to achieving their full potential.