Your client wants to sacrifice accessibility in UX design. How can you uphold standards without compromising?
When a client challenges the need for accessible design, reinforce the value without conflict. To navigate this challenge:
How do you convince clients to prioritize accessibility in their projects?
Your client wants to sacrifice accessibility in UX design. How can you uphold standards without compromising?
When a client challenges the need for accessible design, reinforce the value without conflict. To navigate this challenge:
How do you convince clients to prioritize accessibility in their projects?
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First understand the reasons behind the reluctancy. Is it because the client want to achieve certain design look or the product itself is focused for a small focused group that doesn't require accessbility. Though, whatever the reasons could be, accessibility can not be compromised for any reason. It is best to educate the client about possible negative and positive outcome. Designer should act as ambassador for good design by highlighing impact while offering better alternatives that aligns with the desired outcome. Create use cases and present them with a sense of educating the client about good design principals. Alternatively, try other methods to address the requirment that adheres accessibility.
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How do you move the conversation beyond compliance and help clients see accessibility as a competitive advantage—one that not only expands their customer base but also improves user experience, boosts SEO, and strengthens brand reputation in the long run?