Your client wants furniture that clashes with your vision. How do you navigate this design dilemma?

1 Understand Needs

Before jumping to conclusions, take the time to understand why your client is drawn to a particular style of furniture. They might have specific needs or preferences that are not immediately apparent. Engage in a dialogue to uncover the underlying reasons for their choices. Are they looking for comfort, durability, or perhaps a piece that holds sentimental value? By understanding their motivations, you can begin to find common ground and work towards a solution that respects both their wishes and your professional expertise.

2 Offer Alternatives

Once you've grasped your client's preferences, it's time to offer alternatives that align with their taste but still fit within your design scheme. Present options that maintain the integrity of your vision while addressing their desires. This could involve suggesting pieces with similar functionalities or aesthetics in a more cohesive style. Your expertise in workplace design allows you to find furniture that satisfies the client's needs without compromising the overall design concept.

3 Educate Tactfully

Education is key in helping clients understand the impact of their choices on the workplace environment. Tactfully explain how each piece of furniture contributes to the functionality, comfort, and aesthetics of the space. Discuss the principles of workplace design, such as ergonomics and color psychology, to help them see the value in selections that support productivity and well-being. By educating your client on these aspects, you're not just selling a design; you're advocating for a better workspace.

4 Compromise Wisely

Compromise is often necessary in design projects. When faced with clashing furniture choices, identify areas where you can bend without breaking your vision. Perhaps you can incorporate the client's preferred piece in a less prominent spot or balance it out with other elements. The key is to maintain the overall harmony of the design while accommodating your client's wishes. It's a delicate balance, but with creativity and flexibility, you can find a solution that pleases everyone involved.

5 Reflect Brand Identity

Emphasize the importance of furniture choices reflecting the brand identity of the client's company. The workplace design should be a physical manifestation of the company's culture and values. If the furniture they want clashes with this identity, gently guide them towards choices that better represent their brand. This approach not only supports a cohesive design but also reinforces the client's corporate image, which is beneficial for their business in the long run.