Your client is waiting for service activation. How can you prevent miscommunication from causing delays?

When your client is awaiting service activation, transparent communication is key to preventing delays. Here's what can help:

- Establish a consistent update schedule to keep the client informed of progress and potential hitches.

- Use simple language to explain the activation process and set realistic expectations about timelines.

- Implement a point-of-contact system where the client can reach out for immediate concerns or clarifications.

How do you streamline communication to avoid service activation delays?