Your client is unhappy with the service provided. How can you address their objections effectively?
When a client expresses unhappiness with your service, it's crucial to respond effectively to turn the situation around. To address their concerns:
- Listen actively and acknowledge their feelings without becoming defensive.
- Provide clear explanations or solutions tailored to their specific issues.
- Follow up to ensure the implemented changes meet their expectations.
How do you approach client objections in your line of work?
Your client is unhappy with the service provided. How can you address their objections effectively?
When a client expresses unhappiness with your service, it's crucial to respond effectively to turn the situation around. To address their concerns:
- Listen actively and acknowledge their feelings without becoming defensive.
- Provide clear explanations or solutions tailored to their specific issues.
- Follow up to ensure the implemented changes meet their expectations.
How do you approach client objections in your line of work?
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