Your client is holding back vital case details. How can you build trust and encourage disclosure?
When a client withholds crucial case details, fostering a safe environment for disclosure is key. Here's how to encourage openness:
- Establish rapport by showing genuine interest in their situation and concerns.
- Clarify confidentiality policies to reassure them of the privacy of their disclosures.
- Ask open-ended questions that allow the client to share information at their own pace.
How do you foster trust with clients to ensure they share essential information?
Your client is holding back vital case details. How can you build trust and encourage disclosure?
When a client withholds crucial case details, fostering a safe environment for disclosure is key. Here's how to encourage openness:
- Establish rapport by showing genuine interest in their situation and concerns.
- Clarify confidentiality policies to reassure them of the privacy of their disclosures.
- Ask open-ended questions that allow the client to share information at their own pace.
How do you foster trust with clients to ensure they share essential information?
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