Your client is frustrated with project delays. How can you clarify the impact of timelines on delivery?
When project delays stir up client frustration, transparency is key. Here's how to ease their concerns:
- Provide a revised, realistic timeline highlighting critical milestones and potential bottlenecks.
- Communicate regularly with updates, even if there's no progress, to maintain trust.
- Offer contingency plans that showcase proactive problem-solving for any further delays.
What strategies have worked for you in managing client expectations around project timelines?
Your client is frustrated with project delays. How can you clarify the impact of timelines on delivery?
When project delays stir up client frustration, transparency is key. Here's how to ease their concerns:
- Provide a revised, realistic timeline highlighting critical milestones and potential bottlenecks.
- Communicate regularly with updates, even if there's no progress, to maintain trust.
- Offer contingency plans that showcase proactive problem-solving for any further delays.
What strategies have worked for you in managing client expectations around project timelines?