Your client is facing a major setback. What can you do to help them stay resilient?

It’s also important to refrain from assuming the client feels a certain way or stating how you would feel. Validate by sitting with them and giving them space to experience whatever they are feeling and ask questions from a place of curiosity.

Meet the client where they are. Allow them space and time to express. Create safe and trusting environment where they can open up. Partner and ask how they would want to be supported.

The most important point is to be non-judgmental. Do not ignore the emotions of the client. Having empathy, listening actively and reflecting back will help the client to address his present state of mind in a better manner . Asking open ended questions around What you need right? What strengths you can deploy to overcome these emotions?

Agree that it is important to acknowledge and not be judgemental. Ask questions and listen. It is also important to say that it is ok to be stressed, unhappy, feeling like you've failed - that is entirely normal. It is not a sign of mental fragility or illness to have those emotions; they are part of being human. Of course if those are extreme and long lasting professional help is necessary, but for most that is not the case. Walking through a timeline of what happened and when, what decisions they made, why they made them is always a good thing. It's lonely being the leader, making decisions and getting some of them wrong is ok. It's what you do next that is crucial.

When a client faces a major setback, providing support and guidance is crucial. It's not just about immediate problem-solving, but also building resilience. To support your client, empathetic listening, strategic planning, and resilience-building are essential. By offering structured support and positive reinforcement, you can help them navigate through their current challenges and emerge stronger. Remember, setbacks are inevitable, but with the right strategies and support, your client can bounce back and become even stronger.

Making the client aware about the situation in a manner whereby he/she may not perceive the situation as failure, threat or blaming himself. Rather by asking questions around What is he learning from the situation? How can you use these learnings to avoid a similar situation in future? What resources or support are you required to overcome this?

A setback often leads one to believe it's the end of the road. As a coach, fostering resilience involves mapping the setback against the broader canvas of one's entire life. I guide clients to draw a circle, within it placing the setback alongside other aspects—both positive and challenging. This perspective helps them realize that the setback is a part of life, not its entirety. #Resilience #CoachingJourney

Perspective change techniques do magic yet again without attempting to bypass the real current situation. It is just that the client is encouraged to look at a particular circumstance from a different angle. Sometimes even in extreme situations asking the client: where is the gift in this? can help the client rewire the entire thinking and consequently feeling.

The third step is after getting the insight, what actions the client would like to take. This step will help the client to look at the positive and work towards taking the actions. Asking questions around: what actions would you like to take based on the new insights or learning? How committed are you taking these actions? What support or resources are required to take these actions? What might come in a way sustaining these actions?

It is important to the client to understand how his strengths and values will support him to overcome this situation. What are your strengths/values and how you deploy to overcome this situation? Who can support you on this journey?

Lo importante para superar los obstáculos es cultivar una mentalidad de crecimiento. Esto significa ver los desafíos como oportunidades de crecimiento y aprendizaje y no como obstáculos insuperables. Las personas con mentalidad de crecimiento creen que sus habilidades se pueden desarrollar a través del trabajo duro y la dedicación, y aceptan los desafíos como una oportunidad para mejorar. Al adoptar una mentalidad de crecimiento, puede afrontar los obstáculos con optimismo y voluntad de aprender, lo que puede ayudarle a superarlos de forma más eficaz. crear una red de apoyo que puedan ayudarlo en tiempos difíciles. Esta red puede incluir amigos, familiares, mentores y colegas que pueden ofrecer orientación, aliento y asistencia práctica.

It is easier to be grateful on an average or good day than on a not so gapped day. It also become harder to be the best self. Here is what I personally do: I encourage my clients to always have in mind an imaginary crew member so that in tough time they can have access to them. Each team member is assigned to a different circumstance. This helps them have access to their best version when they are not feeling like one.

Buscar el respaldo y la orientación de otras personas en momentos de dificultad puede brindar un apoyo emocional invaluable y fortalecer tu resiliencia. Practicar la gratitud y el pensamiento positivo: Enfocarte en lo positivo, encontrar aspectos de gratitud en tu vida y en las situaciones desafiantes

At Self-Confidence Quest, we have developed Confidence Archetypes that can be used to shift the mindset and reconnect to a person's situational strengths.

As an executive leadership coach, I guide my clients towards embracing challenges as growth opportunities. It's crucial to shift perspective from dwelling on the setback to recognizing it as a catalyst for development. By encouraging a constructive outlook and focusing on actionable steps forward, clients can transform obstacles into stepping stones for success. This mindset not only fosters resilience but also empowers individuals to navigate future challenges with confidence and adaptability.

The Epiphany Effect is a good share, internally or when facing a customer or vendor setback. The science suggests that teams that come through a learning experience or setback together, will build stronger bonds. So perhaps the setback is an opportunity to come out stronger on the other side - more wise, more appreciative of those you work with, and more focussed on

As a coach, in this scenario, I help the clients to stay focused on the big picture and see setbacks as checkpoints for doing course correction( if and when required). This builds the right mindset in them to stay progressive and positive. Additionally, for many of my clients, I suggest Journaling and STAR methodology to capture achievements. accomplishments that they feel most proud of (personal or professional). This does a lot of good to their self-efficacy and keeps them action oriented.