To regain a client's trust, I’d acknowledge their concerns and reassure them of my commitment to their best interests. I would offer clear examples of my objective approach and how my feedback aligns with their goals. Transparency and open communication are key to rebuilding confidence and trust in the coaching process.

When a client questions my objectivity, it’s time to hit reset and rebuild that trust. I start by acknowledging their concerns openly—showing them I’m not defensive but here to support them. Then, I emphasize transparency in my approach, explaining the “why” behind my guidance to reinforce that it’s grounded in their goals, not personal bias. I invite them to share what they need from me to feel confident in our sessions and commit to staying neutral and focused on their growth. Trust is earned over time, but a little honesty and openness go a long way in showing I’m fully in their corner.

To regain trust, acknowledge your client’s concerns and clarify your commitment to their growth. Reassure them by actively listening and encouraging open dialogue about any specific doubts. Emphasize your role in providing unbiased guidance and suggest transparent goal-setting to keep sessions focused on their objectives. Demonstrating empathy and staying fully present will help rebuild confidence in your objectivity.

Regaining trust starts with open communication. Begin by acknowledging their concern to show you value their perspective, then invite them to share specific instances where they felt objectivity was lacking. Actively listen, showing empathy, and clarify your commitment to an unbiased approach that prioritises their goals. Reaffirm boundaries and agree on ways to keep the sessions transparent, such as summarising key points and agreed actions at the end of each session. Lastly, invite periodic feedback to ensure they feel comfortable and heard, which will help rebuild trust through consistent, impartial support.