Faced with a client's complex information architecture (IA) demands, aim to balance their vision with usability. Here's how to gently guide them:
- Explain the user experience impact: Break down how each element affects navigation and comprehension.
- Offer alternative solutions: Present simplified IA options that achieve their goals without sacrificing functionality.
- Use visuals: Create wireframes or prototypes to demonstrate the benefits of a clearer design.
How do you approach conversations about complicated IA with clients?
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