You want to increase loyalty from frequent flyers. How can you personalize their boarding experience?

To build loyalty with frequent flyers, personalize their boarding process for a memorable experience. Here's how to make them feel valued:

- Recognize them by name and thank them for their continued patronage.

- Offer complimentary upgrades or access to exclusive lounges when possible.

- Provide personalized recommendations for in-flight entertainment based on their preferences.

How do you think airlines could enhance the boarding experience? Share your insights.