You need to evaluate your Facilities Engineering team. How can you make sure you’re doing it right?

2 Collect data and evidence

The second step is to collect data and evidence that will support your evaluation. You can use different methods and tools to gather data and evidence, such as observations, interviews, tests, reports, portfolios, and self-assessments. You should aim to collect both quantitative and qualitative data, as well as both formative and summative data. Quantitative data refers to numerical or measurable data, such as completion rates, costs, and quality indicators. Qualitative data refers to descriptive or interpretive data, such as feedback, opinions, and experiences. Formative data refers to data that is collected during the process of work, such as progress reports, check-ins, and coaching sessions. Summative data refers to data that is collected at the end of the work, such as final results, outcomes, and impact.

4 Report findings and recommendations

The fourth step is to report your findings and recommendations based on your analysis. You can use different formats and media to report your findings and recommendations, such as written reports, presentations, dashboards, and infographics. You should aim to present your findings and recommendations clearly, concisely, and objectively, as well as to highlight the strengths, weaknesses, opportunities, and challenges of your team. You should also provide evidence and examples to support your findings and recommendations, and to show how they relate to the evaluation criteria and the organizational goals.

5 Communicate feedback and recognition

The fifth step is to communicate your feedback and recognition to your team based on your report. You can use different channels and methods to communicate your feedback and recognition, such as meetings, emails, newsletters, and awards. You should aim to communicate your feedback and recognition timely, respectfully, and constructively, as well as to balance positive and negative feedback, and to focus on improvement and development. You should also encourage your team members to share their feedback and recognition with each other, and to celebrate their achievements and successes.

6 Implement actions and monitor progress

The sixth and final step is to implement the actions and monitor the progress that result from your evaluation. You can use different strategies and tools to implement the actions and monitor the progress, such as action plans, timelines, milestones, and indicators. You should aim to implement the actions and monitor the progress collaboratively, consistently, and continuously, as well as to adjust and revise them as needed. You should also involve your team members in this process, as they can provide input, feedback, and support.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?