登录查看更多内容

You have a colleague with a different communication style. How can you work together effectively?

由人工智能和领英社区提供技术支持

Communication is a vital skill for any IT professional, especially in IT operations, where you need to coordinate with various stakeholders, troubleshoot issues, and document processes. However, not everyone communicates in the same way, and you may encounter colleagues who have different preferences, styles, and habits than you. How can you work together effectively and avoid misunderstandings, conflicts, or frustrations? Here are some tips to help you adapt to different communication styles and foster a positive and productive work environment.

在这篇协作文章中查找专家回答

由社区从 4 条内容中精选。了解更多

1 Identify your own style

The first step to communicate better with others is to understand your own style and how it affects your interactions. There are many models and frameworks that categorize communication styles, but one common way is to use four basic types: assertive, passive, aggressive, and passive-aggressive. Each type has its own strengths and weaknesses, and can influence how you express your opinions, respond to feedback, handle conflicts, and collaborate with others. You can use online assessments, self-reflection, or feedback from others to identify your dominant style and how it impacts your work.

添加您的观点

Barry Waters, CD, EMBA

Manager, Business Intelligence Unit | Digital Workplace and Continuous Improvement Champion | A Servant Leader | Data Analytics
举报内容
I agree, but I also believe the environment in which one work’s in has a critical role in communicating better. It can determine tone and medium that impacts one’s communication style.

已翻译

赞

2 Recognize other styles

The next step is to recognize the communication styles of your colleagues and how they differ from yours. For example, if you are assertive, you may value directness, clarity, and honesty, but you may come across as rude, bossy, or insensitive to someone who is passive. If you are passive, you may value harmony, cooperation, and respect, but you may come across as timid, indecisive, or uninterested to someone who is aggressive. If you are aggressive, you may value results, efficiency, and control, but you may come across as arrogant, domineering, or hostile to someone who is passive-aggressive. If you are passive-aggressive, you may value subtlety, humor, and avoidance, but you may come across as sarcastic, manipulative, or resentful to someone who is assertive.

添加您的观点

Barry Waters, CD, EMBA

Manager, Business Intelligence Unit | Digital Workplace and Continuous Improvement Champion | A Servant Leader | Data Analytics
举报内容
In my experience, it takes several interactions with new colleagues to understand their style and then adapting your style accordingly. Always go into these situations with an adaptive mindset as it will at times put you out of your comfort zone.

已翻译

赞

3 Adjust your style

The third step is to adjust your style to suit the situation and the person you are communicating with. This does not mean changing your personality or compromising your values, but rather adapting your tone, language, and behavior to match the expectations and needs of your audience. For example, if you are assertive and you need to work with someone who is passive, you may want to soften your voice, use more questions, and show more empathy. If you are passive and you need to work with someone who is aggressive, you may want to raise your voice, use more statements, and show more confidence.

添加您的观点

Barry Waters, CD, EMBA

Manager, Business Intelligence Unit | Digital Workplace and Continuous Improvement Champion | A Servant Leader | Data Analytics
举报内容
Confidence plays such a crucial role in your ability to adapt your communication style. I have learned from some of my well-respected colleagues how they have demonstrative their abilities to communicate, which always goes back to knowing your audience. Positivity in any style of communication you use will set you above others!

已翻译

赞

4 Seek feedback and improvement

The final step is to seek feedback and improvement on your communication skills. You can ask your colleagues, managers, or mentors for constructive criticism, suggestions, or praise on how you communicate with them. You can also monitor your own performance, track your progress, and identify areas for improvement. You can also seek out opportunities to practice your communication skills, such as participating in meetings, presentations, or trainings, or joining online communities or forums related to IT operations.

添加您的观点

Barry Waters, CD, EMBA

Manager, Business Intelligence Unit | Digital Workplace and Continuous Improvement Champion | A Servant Leader | Data Analytics
举报内容
This can always be a daunting experience for those not yet comfortable in seeking feedback on their communication abilities. Taking any and all small opportunities, like chairing short meetings or providing presentations to peers, is an excellent way to gain the confidence to challenge yourself with the ultimate goal of seeking some initial feedback from a close peer.

已翻译

赞

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

IT Operations

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You have a colleague with a different communication style. How can you work together effectively?

1

2

3

4

5

1 Identify your own style

2 Recognize other styles

3 Adjust your style

4 Seek feedback and improvement

5 Here’s what else to consider

IT Operations

给文章评分

感谢您的反馈

更多IT Operations相关文章

更多相关阅读内容

You have a colleague with a different communication style. How can you work together effectively?

1

2

3

4

5

1 Identify your own style

2 Recognize other styles

3 Adjust your style

4 Seek feedback and improvement

5 Here’s what else to consider

IT Operations

给文章评分

感谢您的反馈

查看其他技能