You doubt your emotional intelligence abilities. How will you handle a client questioning your expertise?
When a client questions your emotional intelligence (EI), it's crucial to respond with poise and assurance. To navigate this delicate situation:
- Reflect on past successes where you've effectively used EI.
- Seek feedback from trusted colleagues to reaffirm your EI abilities.
- Engage in active listening with the client to understand their concerns and respond empathetically.
How do you reinforce your belief in your own EI when faced with skepticism?
You doubt your emotional intelligence abilities. How will you handle a client questioning your expertise?
When a client questions your emotional intelligence (EI), it's crucial to respond with poise and assurance. To navigate this delicate situation:
- Reflect on past successes where you've effectively used EI.
- Seek feedback from trusted colleagues to reaffirm your EI abilities.
- Engage in active listening with the client to understand their concerns and respond empathetically.
How do you reinforce your belief in your own EI when faced with skepticism?