What are the tools and techniques for PDM in stakeholder communication plan?

1 Stakeholder analysis

The first step is to identify and analyze your stakeholders, their interests, needs, expectations, influence, and level of participation. You can use tools such as stakeholder mapping, power-interest matrix, salience model, or stakeholder register to categorize and prioritize your stakeholders. This will help you determine who to communicate with, what to communicate, how to communicate, and when to communicate.

3 PDM techniques

The third step is to select and apply the PDM techniques that suit your communication objectives and stakeholder preferences. You can use tools such as decision matrix, decision tree, multi-criteria analysis, or voting to facilitate and evaluate the decision making process. Some examples of PDM techniques are brainstorming, nominal group technique, Delphi method, consensus building, or dialogue. You should consider the benefits and challenges of each technique, as well as the skills, facilitation, and feedback needed.

4 Communication plan

The fourth step is to create and document your communication plan, which outlines the key elements of your PDM-based communication strategy. You can use tools such as communication plan template, communication calendar, or communication dashboard to organize and monitor your communication activities. Your communication plan should include the following components: communication purpose, communication goals, communication objectives, stakeholder analysis, communication methods, PDM techniques, communication roles and responsibilities, communication frequency and schedule, communication budget and resources, communication risks and issues, communication evaluation and improvement.

5 Communication execution

The fifth step is to execute your communication plan, which involves delivering and receiving the messages and information that support your PDM process. You can use tools such as communication log, communication report, or communication feedback to record and track your communication performance. You should follow the best practices of effective communication, such as clarity, consistency, relevance, timeliness, accuracy, completeness, and respect. You should also adapt your communication plan to any changes in the project scope, schedule, budget, or stakeholder expectations.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?