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What steps can you take to ensure your problem solving is objective?

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Problem solving is a vital skill in any profession, but it can also be influenced by subjective factors, such as emotions, biases, assumptions, and personal preferences. These can affect the quality and validity of your solutions, as well as your ethical standards and reputation. How can you ensure your problem solving is objective and based on facts, logic, and evidence? Here are some steps you can take to improve your analytical skills and avoid common pitfalls.

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1 Define the problem clearly

The first step in any problem solving process is to identify and define the problem you are attempting to solve. This may appear to be self-evident, but many people overlook this step or do it inadequately, leading to confusion, miscommunication, and irrelevant solutions. To define the problem accurately, you need to ask yourself various questions such as what is the main issue or challenge you are facing, what are the symptoms or consequences of the problem, what are the causes or factors contributing to the problem, what are the goals or objectives you want to achieve by solving the problem, and how will you measure the success or effectiveness of your solution? By providing answers to these questions, you can limit the scope of the problem, make clear the expectations and criteria, and avoid ambiguity and misunderstanding.

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2 Gather relevant information

Gathering relevant information to help understand a problem better is the next step. This may include data, facts, statistics, research, opinions, feedback, or other sources of insight. However, not all information is equal; you must be careful about the quality, reliability, and validity of the information you use. To gather relevant information, use multiple sources from credible and reputable sources such as academic journals or professionals in the field. Evaluate the information critically for accuracy, consistency, relevance, timeliness, and bias. Organize the information logically with tables, charts, graphs, or other tools that can help visualize and analyze it. Synthesizing the information can reveal patterns, trends, gaps or contradictions that uncover the root causes, effects or implications of the problem. By gathering relevant information you can gain a deeper and broader perspective of the problem and identify potential solutions or alternatives.

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Tracy Fease, CPC

Senior Medical Analyst
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When gathering relevant information and listing possible solutions, always seek opposing views (facts, not opinions) to your own. Practice peer review.

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3 Generate and evaluate solutions

The third step in problem-solving is to generate and evaluate solutions that can address the problem and meet the goals and objectives you have defined. This is where your creativity and innovation can be used to come up with different ideas and options that can solve the problem. However, you also need to use logic and rationality to assess the feasibility, suitability, and impact of each solution. To generate and evaluate solutions, you should brainstorm as many solutions as possible without judging or rejecting any idea. You can employ techniques such as mind mapping, SWOT analysis, or SCAMPER to stimulate your thinking and generate diverse solutions. Then, select the best solutions based on the criteria and standards you have established with techniques such as pros and cons lists, decision matrices, or cost-benefit analysis. If possible, test the solutions by conducting experiments, simulations, or pilot projects that can help you validate the solutions and identify any risks, challenges, or limitations. In this way, you can find the most effective and efficient solution that can solve the problem and satisfy the stakeholders.

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4 Implement and monitor the solution

The final step is to implement and monitor the solution you have chosen, ensuring that it is executed properly and delivers the desired results. This may involve planning, organizing, communicating, delegating, or collaborating with others who are involved in the problem solving process. To ensure success, you need to create an action plan that outlines the steps, resources, responsibilities, and timelines for implementing the solution. Additionally, you must communicate the plan clearly and effectively to all parties involved, explaining the rationale, benefits, and expectations of the solution. Furthermore, you should monitor the progress and performance of the solution using indicators and metrics that can measure the outcomes and impacts of the solution. You may need to review and revise the solution based on feedback or results received, making adjustments or improvements that can enhance the solution or address any issues or challenges. By taking these steps, you can ensure that the problem is solved successfully and sustainably while also learning from the experience and improving your problem solving skills.

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Olivier ABDERHALDEN

Président d’ABD Conseils | DAF de transition - Médiateur certifié et agréé CMAP | Médiateur Judiciaire | Administrateur indépendant
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Il s’agit de la partie la plus compliquée (et de loin!). Il est nécessaire de fixer des réunions régulières de suivi de l’exécution, mais aussi d’assurer un suivi des responsabilités fixées.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Miguel Santiago

Senior MEL & Performance Strategy Leader | Data-Driven Impact | Workforce Optimization | DEI & Culture Transformation | Talent Development Expert | AI & ChatGPT Integrator | Veteran
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To ensure objective problem-solving, start by clearly defining the problem without bias. Gather relevant data from diverse sources and perspectives. Analyze the information objectively, considering all viewpoints. Implement a systematic decision-making process and seek feedback to validate your conclusions. Stay aware of potential personal biases and actively challenge them throughout the problem-solving process. Review your approach to ensure it remains rooted in factual analysis and rational thinking.

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What steps can you take to ensure your problem solving is objective?

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4

5

1 Define the problem clearly

2 Gather relevant information

3 Generate and evaluate solutions

4 Implement and monitor the solution

5 Here’s what else to consider

Analytical Skills

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What steps can you take to ensure your problem solving is objective?

1

2

3

4

5

1 Define the problem clearly

2 Gather relevant information

3 Generate and evaluate solutions

4 Implement and monitor the solution

5 Here’s what else to consider

Analytical Skills

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感谢您的反馈

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