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What are some ways to give actionable feedback with mindful self-awareness?

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Giving feedback is a crucial skill for any leader, manager, or team member. However, feedback can also be challenging, stressful, or even damaging if not delivered with care and sensitivity. How can you give feedback that is constructive, respectful, and effective, while also being mindful of your own emotions, biases, and intentions? Here are some ways to give actionable feedback with mindful self-awareness.

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Asim Khan

Customer Experience & Process Digitization Expert | Transformation and Leadership Coach | Compelling Speaker

1 Mindful self-awareness

Mindful self-awareness is the ability to observe and understand your own thoughts, feelings, and actions in the present moment, without judgment or reactivity. It helps you to recognize your strengths and weaknesses, your motivations and triggers, and your impact on others. By cultivating mindful self-awareness, you can improve your emotional intelligence, communication skills, and decision-making abilities.

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Asim Khan

Customer Experience & Process Digitization Expert | Transformation and Leadership Coach | Compelling Speaker
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Mindful self-awareness is also the ability to be present in the moment with the facts, without meaning i.e. opinions, points of view, or judgment. When the 'self' is in that space one can look into the matter newly and anything becomes possible.

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2 Feedback principles

Before giving feedback, it is important to review some basic principles that can guide your approach. Feedback should be specific, focusing on observable behaviors and outcomes, not personal traits or assumptions. It should also be timely, given as soon as possible after the event. Additionally, feedback should be balanced, highlighting both positive and negative aspects. It should also be actionable, providing clear and concrete suggestions for improvement rather than vague or general comments. Lastly, it should be respectful, using a polite and empathetic tone while avoiding blaming, criticizing, or shaming the person.

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Asim Khan

Customer Experience & Process Digitization Expert | Transformation and Leadership Coach | Compelling Speaker
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When giving feedback, I ensure: Respectful Feedback: Acknowledge efforts and intentions, even when pointing out areas for improvement. Show empathy to perspectives and challenges. Constructive Tone: Focus on specific behaviors, avoiding character generalizations. Use language that encourages improvement, fostering a positive growth-oriented mindset. Follow-Up Plan: Collaboratively create a plan for identified improvements, & offer ongoing support. Conduct regular check-ins to assess progress and provide guidance if needed. These principles foster a feedback culture promoting mutual respect, growth, and continuous improvement. Integrating them addresses current performance and nurtures a positive environment for learning and development.

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3 Feedback process

Giving feedback effectively requires a simple process of four steps. Firstly, prepare by reflecting on your own goals, expectations, and emotions. Consider the person's perspective, needs, and preferences, and ask for permission and readiness before giving feedback. When sharing your message, use the feedback principles to structure it. Start with a positive statement, use “I” statements to express your observations and feelings, give examples to support your feedback, and offer specific and realistic suggestions. After giving feedback, listen actively and attentively to the person's response. Acknowledge their feelings and perspectives, clarify any misunderstandings or disagreements, thank them for their time and cooperation, and offer your support and follow-up.

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4 Feedback challenges

Giving feedback can be difficult for a variety of reasons, from fear of conflict to lack of confidence. You may not have a shared understanding of the goals, standards, or criteria for the feedback, or you may feel overwhelmed by your own emotions when giving or receiving feedback. Additionally, the person on the receiving end may experience anger, resentment, or defensiveness. All of these factors can make giving feedback a daunting task.

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5 Feedback skills

To effectively give feedback, you can develop skills such as self-regulation, empathy, assertiveness, and feedback-seeking. Self-regulation involves using mindfulness techniques to manage your emotions and stay focused. Empathy skills involve understanding and relating to the other person's feelings. Assertiveness skills enable you to express your feedback clearly and confidently without being aggressive or passive. Feedback-seeking allows you to improve your own performance and learn from mistakes. Giving feedback is a valuable and rewarding skill that can help you and others grow and succeed. With mindful self-awareness and the right skills, you can give feedback that is honest, helpful, respectful, and that fosters trust, collaboration, and learning.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are some ways to give actionable feedback with mindful self-awareness?

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1 Mindful self-awareness

2 Feedback principles

3 Feedback process

4 Feedback challenges

5 Feedback skills

6 Here’s what else to consider

Mindfulness

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What are some ways to give actionable feedback with mindful self-awareness?

1

2

3

4

5

6

1 Mindful self-awareness

2 Feedback principles

3 Feedback process

4 Feedback challenges

5 Feedback skills

6 Here’s what else to consider

Mindfulness

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