What are some tools and resources that can help you improve your service coordination skills and knowledge?

1 Online courses

One way to enhance your service coordination skills and knowledge is to enroll in online courses that cover relevant topics and best practices. For example, you can find courses on multi-agency working, case management, service integration, and person-centered planning on platforms like Coursera, Udemy, and edX. Online courses can help you learn from experts, gain practical insights, and earn certificates that can boost your resume.

2 Webinars and podcasts

Another way to keep up with the latest trends and challenges in service coordination is to watch webinars and listen to podcasts that feature experienced service coordinators, researchers, and practitioners. Webinars and podcasts can offer you valuable tips, strategies, and perspectives on how to improve your service coordination skills and knowledge. You can find webinars and podcasts on websites like the National Association of Case Management, the National Center for Integrated Behavioral Health, and the Service Coordination Network.

3 Books and articles

Reading books and articles can also help you deepen your understanding of the theories, models, and frameworks that underpin service coordination. Books and articles can provide you with comprehensive and evidence-based information on topics like service coordination principles, standards, and outcomes, as well as case studies and examples of effective service coordination practices. You can search for books and articles on databases like Google Scholar, PubMed, and ProQuest.

4 Tools and templates

Using tools and templates can help you streamline your service coordination tasks and improve your efficiency and quality. Tools and templates can include checklists, forms, guides, protocols, and software that can assist you with planning, organizing, documenting, and evaluating your service coordination activities. You can find tools and templates on websites like the Center for Evidence-Based Practices, the Collaborative for Children and Families, and the National Wraparound Initiative.

5 Networks and mentors

Finally, connecting with networks and mentors can help you expand your service coordination skills and knowledge by learning from others who have more experience or expertise. Networks and mentors can offer you support, feedback, advice, and opportunities to collaborate and share best practices. You can find networks and mentors on platforms like LinkedIn, Facebook, and Twitter, or by joining professional associations, communities of practice, or peer groups.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?