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What are some tips for staying adaptable when working with difficult stakeholders?

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Community outreach is a vital skill for anyone who wants to make a positive impact in their field, but it also comes with many challenges. One of the most common and frustrating ones is dealing with difficult stakeholders, who may have different agendas, expectations, or personalities than you. How can you stay adaptable and resilient when facing such situations? Here are some tips that can help you.

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1 Understand their perspective

The first step to being adaptable is to try to understand where your stakeholders are coming from. What are their goals, motivations, concerns, and preferences? How do they communicate and make decisions? What are their values and beliefs? By empathizing with their perspective, you can avoid assumptions, conflicts, and misunderstandings. You can also find common ground and areas of alignment that can facilitate your collaboration.

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Francois Davel

Director: Development Partnerships at Department of Science and Innovation
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Understanding your stakeholders’ perspective is always beneficial, as it provides crucial insights into why they are involved in the initiative. These insights, in my experience, clarify the common ground and motivations of all parties. When we focus on them, in the relationship, the attitudes often change. Or we can accept that the difficult stakeholder’s contribution is so important that we must manage the difficulty that comes with it. The opposite can also be true, where the stakeholder’s contribution to the benefits are not significant enough to warrant the effort to manage the difficult relationship. Either way, the effort to understand a stakeholder’s perspective is always worth it, especially with a difficult one.

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2 Communicate clearly and respectfully

The second step to being adaptable is to communicate clearly and respectfully with your stakeholders. This means using appropriate language, tone, and channels for your messages. It also means listening actively, asking questions, and providing feedback. Communication is not only about conveying information, but also about building trust and rapport. By communicating effectively, you can reduce ambiguity, confusion, and tension. You can also create a positive and productive atmosphere for your outreach.

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3 Be flexible and creative

The third step to being adaptable is to be flexible and creative in your approach. This means being open to new ideas, suggestions, and feedback from your stakeholders. It also means being willing to adjust your plans, strategies, and methods according to the changing needs and circumstances of your outreach. Flexibility and creativity can help you overcome obstacles, solve problems, and seize opportunities. They can also show your stakeholders that you value their input and involvement.

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4 Manage your emotions and stress

The fourth step to being adaptable is to manage your emotions and stress when working with difficult stakeholders. This means being aware of your feelings, triggers, and reactions. It also means finding healthy ways to cope, such as breathing, meditating, or talking to someone. Emotions and stress can affect your judgment, performance, and relationships. By managing them effectively, you can prevent burnout, frustration, and resentment. You can also maintain your professionalism and integrity.

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5 Learn and grow

The fifth step to being adaptable is to learn and grow from your experiences with difficult stakeholders. This means reflecting on your actions, outcomes, and feedback. It also means identifying your strengths, weaknesses, and areas of improvement. Learning and growing can help you enhance your skills, knowledge, and confidence. They can also help you appreciate the diversity and complexity of your outreach. By learning and growing, you can turn challenges into opportunities for personal and professional development.

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6 Seek support and collaboration

The sixth and final step to being adaptable is to seek support and collaboration when working with difficult stakeholders. This means reaching out to your colleagues, mentors, or peers for advice, guidance, or assistance. It also means partnering with other organizations, groups, or individuals who share your vision and goals. Support and collaboration can help you cope with stress, overcome difficulties, and achieve results. They can also help you expand your network and impact.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are some tips for staying adaptable when working with difficult stakeholders?

1

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3

4

5

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1 Understand their perspective

2 Communicate clearly and respectfully

3 Be flexible and creative

4 Manage your emotions and stress

5 Learn and grow

6 Seek support and collaboration

7 Here’s what else to consider

Community Outreach

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What are some tips for staying adaptable when working with difficult stakeholders?

1

2

3

4

5

6

7

1 Understand their perspective

2 Communicate clearly and respectfully

3 Be flexible and creative

4 Manage your emotions and stress

5 Learn and grow

6 Seek support and collaboration

7 Here’s what else to consider

Community Outreach

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