What are some successful digital transformations in libraries?

2 Digital literacy

Another important aspect of digital transformation is digital literacy, which means empowering the users to access, use, create, and share digital information and media. Digital literacy is essential for the users to participate in the digital society, economy, and culture. Libraries have been playing a vital role in promoting and supporting digital literacy among their users, especially those who face digital exclusion or disadvantage. For example, some libraries have offered digital skills training, online learning resources, and digital mentoring programs to help their users develop their digital confidence and competence. Other libraries have provided access to digital devices, tools, and platforms to enable their users to create and share their own digital content and stories.

4 Digital collaboration

A fourth aspect of digital transformation is digital collaboration, which means working together with other libraries and partners to achieve common goals and outcomes. Digital collaboration enables the libraries to leverage their collective strengths, resources, and networks, as well as to reach new audiences and markets. Libraries have been using various digital tools and platforms to facilitate and enhance their collaboration, such as cloud computing, social media, web conferencing, and online platforms. For example, some libraries have formed consortia and alliances to share their digital collections, services, and systems. Other libraries have partnered with other sectors and organizations to deliver joint digital projects and programs.

5 Digital innovation

A fifth aspect of digital transformation is digital innovation, which means experimenting with new ideas and solutions to solve problems and create value. Digital innovation fosters a culture of creativity, curiosity, and learning in the libraries, as well as in their users and communities. Libraries have been embracing and applying various methods and approaches for digital innovation, such as design thinking, agile development, and prototyping. For example, some libraries have established innovation labs and hubs to support and showcase their digital innovation activities and outcomes. Other libraries have involved their users and communities in their digital innovation processes and challenges, such as hackathons, ideathons, and crowdsourcing.

6 Digital leadership

A sixth aspect of digital transformation is digital leadership, which means leading and managing the change and transformation in the libraries. Digital leadership requires the libraries to have a clear vision, strategy, and governance for their digital transformation, as well as to develop the skills, capabilities, and mindsets of their staff and stakeholders. Libraries have been investing and engaging in various initiatives and programs to enhance their digital leadership, such as digital transformation frameworks, roadmaps, and plans. For example, some libraries have created digital transformation teams and roles to oversee and coordinate their digital transformation efforts and projects. Other libraries have provided digital transformation training and coaching to their staff and stakeholders to build their digital awareness and readiness.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?