What are some nonverbal communication skills that can help you in online or remote settings?

由人工智能和领英社区提供技术支持

Nonverbal communication is the process of conveying messages through body language, facial expressions, eye contact, gestures, voice, and other cues that do not involve words. It plays a vital role in professional communication, as it can enhance your credibility, rapport, and persuasion with your colleagues, clients, and superiors. However, nonverbal communication can also be challenging in online or remote settings, where you may have limited or no visual or auditory feedback from your interlocutors. How can you use nonverbal communication skills effectively in these situations? Here are some tips to help you.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

Maggie Krudwig

Recruitment Leader | Connecting Top Talent with Ideal Roles | Committed to Excellence & Kindness | Currently in the…

1 Use your camera wisely

One of the most obvious ways to communicate nonverbally online is to use your camera during video calls or meetings. This can help you show your interest, attention, and emotions to your audience, as well as pick up on their cues. However, using your camera also requires some etiquette and awareness. For example, you should avoid distracting movements, such as fidgeting, looking away, or checking your phone. You should also adjust your lighting, background, and angle to create a professional and comfortable impression. Finally, you should respect your interlocutors' preferences and privacy, and ask for their consent before turning on your camera or recording the session.

添加您的观点

Maggie Krudwig

Recruitment Leader | Connecting Top Talent with Ideal Roles | Committed to Excellence & Kindness | Currently in the Dental and tele health space
举报内容
If you’re not using your camera, you can still indicate your interest, thoughts, and feelings through the chat feature or even the emoji reactions (in Zoom).

已翻译

赞
Van Marchetti

CEO na PRIDGE CX | Especialista Comunica??o Estratégica Customer Centric | Palestrante e Mentora em Comunica??o Assertiva e Oratória | Transformando a experiência do cliente com comunica??o que conecta e gera valor
举报内容
Além de usar a camera com sabedoria, algo que costumo refor?ar é o uso estratégico de micro express?es e linguagem corporal, mesmo em um ambiente online. Em vez de depender apenas da fala, expresso entusiasmo com sorrisos sutis, inclino a cabe?a para demonstrar curiosidade ou acordo, e fa?o contato visual constante com a camera, como se estivesse olhando diretamente para a pessoa. Pequenos gestos como esses fazem com que a intera??o pare?a mais autêntica e criam uma conex?o mais forte, mesmo à distancia.

已翻译

赞

2 Pay attention to your voice

Another important aspect of nonverbal communication online is your voice. Your tone, pitch, volume, speed, and pauses can convey a lot of information about your attitude, confidence, and emotions. For example, a low and steady voice can indicate calmness and authority, while a high and fast voice can indicate nervousness and excitement. To use your voice effectively online, you should practice speaking clearly and audibly, and avoid mumbling, stuttering, or interrupting. You should also vary your intonation and emphasis to avoid sounding monotonous or bored. Moreover, you should listen actively and attentively to your interlocutors, and use verbal feedback, such as "yes", "I see", or "go on", to show your engagement and understanding.

添加您的观点

Van Marchetti

CEO na PRIDGE CX | Especialista Comunica??o Estratégica Customer Centric | Palestrante e Mentora em Comunica??o Assertiva e Oratória | Transformando a experiência do cliente com comunica??o que conecta e gera valor
举报内容
Além de prestar aten??o à sua voz, algo que sempre refor?o é o controle da respira??o. Respirar de forma consciente antes de falar ajuda a modular o tom e o ritmo, transmitindo emo??es com mais clareza. Por exemplo, uma pausa estratégica junto com uma respira??o profunda pode trazer calma e autoridade à sua fala, enquanto um ritmo mais rápido e respira??o curta pode demonstrar entusiasmo ou urgência. Controlar a respira??o é uma técnica que uso para ajustar a voz ao que quero transmitir, tornando a comunica??o mais eficaz.

已翻译

赞

3 Embrace the power of gestures

Gestures are another way to communicate nonverbally online, especially when you use your camera. Gestures can help you emphasize your points, express your emotions, and create rapport with your audience. For example, you can use nodding, smiling, or thumbs up to show agreement, appreciation, or encouragement. You can also use pointing, waving, or raising your hand to indicate direction, attention, or participation. However, gestures can also be misinterpreted or inappropriate in some cultures or contexts, so you should be careful and respectful when using them. For instance, you should avoid gestures that are rude, offensive, or ambiguous, such as pointing your finger, crossing your arms, or touching your face. You should also avoid overusing or underusing gestures, as this can make you seem either too aggressive or too passive.

添加您的观点

4 Adapt to the medium and the purpose

Finally, one of the most essential skills for nonverbal communication online is to adapt to the medium and the purpose of your interaction. Different platforms and formats may have different norms and expectations for nonverbal communication, and you should be aware of them and adjust accordingly. For example, if you are using a chat or a text-based platform, you may want to use emojis, abbreviations, or punctuation to convey your tone and emotions. However, if you are using a more formal or professional platform, such as an email or a report, you may want to avoid these and use more conventional and respectful language. Similarly, if you are having a casual or informal conversation with a friend or a colleague, you may want to use more relaxed and expressive nonverbal cues. However, if you are having a serious or formal conversation with a client or a superior, you may want to use more restrained and respectful nonverbal cues.

添加您的观点

Maggie Krudwig

Recruitment Leader | Connecting Top Talent with Ideal Roles | Committed to Excellence & Kindness | Currently in the Dental and tele health space
举报内容
You may also want to keep it consistent. If your audience is used to you using exclamation marks in your written communication and then you begin to use more periods to end your thoughts, they might believe your tone has taken a negative turn.

已翻译

赞

Professional Communication

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are some nonverbal communication skills that can help you in online or remote settings?

1

2

3

4

1 Use your camera wisely

2 Pay attention to your voice

3 Embrace the power of gestures

4 Adapt to the medium and the purpose

Professional Communication

给文章评分

感谢您的反馈

更多Professional Communication相关文章

更多相关阅读内容