User-centric design is not a new concept, but it is becoming more important and prevalent in product design. User-centric design means putting the user at the center of every decision and action, from research and ideation to prototyping and testing. User-centric design helps you understand your users' needs, pain points, goals, and behaviors, and create products that solve their problems and delight them. User-centric design also involves engaging with your users throughout the product development cycle, gathering feedback, validating assumptions, and iterating based on data and insights.
-
A key balance is between exotic & powerful features (beloved by marketers and engineers) and ease of use. Too many features is confusing to users, especially if they are not useful to the average user. If only 10% of users have need for a feature it should possibly eliminated. If there's a strong enough use case then there is the option in putting it in a "expert level" menu that is invisible to most users. Those that truly need it will find it (or can be guided to it). Similarly, the user interface should make the most commonly used features more prominent than less used features. Not all users think alike. Often it makes sense to allow 2 ways to accomplish the same thing. User's will initially find the way that makes sense to them.
-
User Centric design is an interesting concept, and one that merits serious consideration - However in complex industries, where generating data isn't the only outcome - it needs to be consistent data for enterprise consumption, provide multiple user-friendly ways of undertaking a task can result in poor solution outcomes. That said - ensuring that the *right* way is the *easiest* way is a good way to bring user needs and behaviours into product design, and ensure that the intend design patterns are followed.
Another trend that is gaining momentum in product design is inclusive and accessible design. Inclusive and accessible design means designing products that are usable and enjoyable by everyone, regardless of their abilities, backgrounds, preferences, or contexts. Inclusive and accessible design is not only a moral and ethical responsibility, but also a business opportunity and a competitive advantage. Inclusive and accessible design can help you reach a wider and more diverse audience, increase customer satisfaction and loyalty, and reduce legal and reputational risks.
-
Accessibility and Inclusion are becoming mainstream considerations and are made easy by the amazing potential of Large Language Models (LLMs) and AI / ML capabilities such as image recognition Examples: 1?? India’s Jugalbandi app, a generative AI-driven Chabot on mobile devices provides information about government programs to rural farmers. It can understand questions in multiple languages, whether spoken or typed. It retrieves information on relevant programs – usually written in English – and relays it back into local language. 2?? Seeing AI App from Microsoft can narrate the world around you in many local languages to help those who are visually impaired
Sustainable and ethical design is another trend that is shaping the future of product design. Sustainable and ethical design means designing products that are environmentally friendly, socially responsible, and morally sound. Sustainable and ethical design can help you reduce the negative impact of your products on the planet and the society, and enhance the positive impact of your products on the well-being and happiness of your users and stakeholders. Sustainable and ethical design can also help you build trust and credibility with your customers, partners, and regulators, and differentiate your products from the competition.
-
Adoption of technologies like block chain for validating and monitoring supply chain is becoming common. Example: Blockchain technology has enabled supply chain monitoring to ensure ethical sourcing of resources. e.g., Where the Cobalt used in car batteries came from.
AI-powered design is one of the most exciting and innovative trends in product design. AI-powered design means using artificial intelligence (AI) to assist, augment, or automate the product design process. AI-powered design can help you improve the efficiency, quality, and creativity of your product design, and create products that are more intelligent, personalized, and adaptive. AI-powered design can also help you discover new insights, opportunities, and solutions that you might not have thought of otherwise.
-
An exemplary instance of AI-powered design is Spotify's 'Discover Weekly' playlist. This AI-driven feature dives deep into each user's listening habits. It examines the specific songs a user listens to, the genres they prefer, and even the musical attributes of their favored tracks—such as tempo, instrumentation, and mood. Then, the AI algorithm matches these findings with similar songs in Spotify's vast music database. The result? A unique, personalized playlist curated specifically for each listener, delivered every week. In doing so, Spotify creates a highly individualized user experience that constantly adapts to each listener's evolving music tastes.
-
'Co-creation with AI' could be another related area that is fundamentally changing that AI's Job is to assist user and be there to help when user gets stuck/confused. User still has the main driver seat of taking final decision based on their choices/preferences/requirements.
Voice and conversational design is another trend that is transforming the way people interact with products. Voice and conversational design means designing products that use voice or text as the primary or secondary mode of communication, such as voice assistants, chatbots, or smart speakers. Voice and conversational design can help you create products that are more natural, intuitive, and engaging, and that can provide more value and convenience to your users. Voice and conversational design can also help you expand your product reach and accessibility, and create more human and emotional connections with your users.
-
This is an area that needs to overcome its recent "not quite good enough" history before its true potential is realized. People will need to forget that time they had to say "HEY GOOGLE" ten times before getting a response, or when Siri made an awkward phone call instead of scheduling a reminder. But when they do, this surface has far more potential than ever. With better speech-to-text and text-to-speech tools and the response generation capabilities of LLMs like ChatGPT and Bard (and their plugin environments), *true* voice assistants may be possible.
Immersive and interactive design is a trend that is pushing the boundaries of product design. Immersive and interactive design means designing products that use technologies such as virtual reality (VR), augmented reality (AR), or mixed reality (MR) to create immersive and interactive experiences for your users. Immersive and interactive design can help you create products that are more realistic, captivating, and memorable, and that can provide more fun and entertainment to your users. Immersive and interactive design can also help you create products that can educate, inform, or inspire your users, and that can enable new possibilities and scenarios for your users.
-
Regardless of design methodology, capturing user perspective (voice of customer) is critical. Data trackers, trend analysis, surveying, etc. continue growing in ways that add significant input. More data means more risk of misinterpretation as well. Understand the problem you’re solving in your design, and review your analysis with others as a means of reducing bias. Additionally, finding a way to get more detailed feedback from your biggest credits will likely also help point the way when developing a marketing plan.
-
Keep in mind that most technologists think decidedly differently than typical users. In addition they tend to love various gizmo's & features with only limited benefit but add confusion & complexity. Every product deserves a Product Manager tasked with simulating the average user. S/he should be involved with the basic big picture user interface (what menus will there be, how they will be organized, what the menu items (or voice menus etc etc) will be named). They must have the ability to veto the designers in the name of the user. Give & take is healthy, but a good PM will have better instincts than the majority of engineers. Great 2nd & 3rd tier support folks are naturals for this role as they have heard the customer pain & confusion.
-
With the latest Large language models (LLMs) such as ChatGPT, 'Prompt Design' area is starting to trend too. This could also include what is the end to end journey of a prompt.
更多相关阅读内容
-
Product DesignHere's how you can navigate the challenges of incorporating new technology into your product design.
-
Change ManagementHow can you successfully innovate in a service or experience design context?
-
Product InnovationWhat are the benefits of using human-centered design to drive product innovation?
-
Product DesignWhat do you do if your product design feedback is overwhelming and conflicting?