What are some effective ways to ensure delegates feel heard and valued during feedback?

Keep Q and A time. Ask speaker to be engaging the audience. Do polls during presentations. Where possible use an app to enable users ask Qs and give their thoughts. Introduce activities where possible for the audience. Keep online or offline feedback forms, thank them for filling it, for continuous events make sure participants see that you are listening to their feedback.

Ask speaker for engaging with the audience. Do polls during presentations. Keep Q and A time Wherever possible use an app to enable users ask Qs and give their thoughts. Introduce activities where possible for the audience.

Feedback is essential for a successful conference. You need to decide in advance what kind of feedback you want to get, how you will get it, and how you will use it. This will help you improve your conference design, delivery, and outcomes.

Most delegates did not bother to feedback because they wanted to maintain a certain level of privacy. Maybe a blockchain feedback system will help ease that. It will also ensure total transparency, hence giving honest and constructive responses.

Collecting feedback on the conference you built doesn't just come after, it happens before and during as well. Leading up to the big day, built-into registration, you can add a simple question or two that helps ensure you lean into what people want to see/hear more of. On-site, it's also important to get feedback, but keep it as brief as possible. Focus on one or two questions like mapping it to an NPS score. You can use QR codes, add links to attendee badges, and build it into presentation decks. Post-conference it's important to segment surveys down by attendee types, including your sponsors/partners. These surveys should be teed up and ready to deploy within 24 hours of the conference. Make at least one more ask a week later.

Actions always speak louder than words. With most feedback, I believe good intentions support attempts to validate and improve upon conference content and format. However, if implementation is absent, the feedback becomes hallow and could in some instances lead to disappointment. By incorporating pertinent feedback and also recognizing a delegate’s time and contribution, the relationship between organizer and delegate becomes enhanced and valued. The win-win scenario is improving future conferences and having delegates feel heard. One positive method is to invite delegates to participate in enhancing the aspects of a conference directly (ex: lead breakout sessions to improve audience participation).

To complete the feedback process and show your delegates that you respect their opinions, you need to follow through on your feedback actions. This means taking the necessary steps to address the issues or suggestions that emerged from the feedback session. This last bit is always missing.