What role does emotional intelligence play in successful negotiating?
When you're at the negotiating table, understanding the role of emotional intelligence (EI) can make the difference between a successful outcome and a missed opportunity. EI, the ability to recognize, understand, and manage your own emotions, as well as discern and influence the feelings of others, is a critical skill in negotiation. It's not just about what you say, but how you say it and how you respond to the emotions at play. By harnessing EI, you can create a collaborative atmosphere, build rapport, and navigate the complex emotional landscape of any negotiation.