What new office admin roles have you seen?

1 Virtual Assistant

A virtual assistant is an office admin who works remotely, usually as an independent contractor or freelancer, and provides various administrative, technical, or creative services to clients. Virtual assistants can handle tasks such as email management, calendar scheduling, data entry, social media management, research, bookkeeping, and more. Virtual assistants need to have excellent communication, organization, and problem-solving skills, as well as proficiency in various software and online tools.

2 Office Manager

An office manager is an office admin who oversees the daily operations and functions of an office, such as managing staff, budgets, supplies, equipment, policies, and procedures. Office managers also coordinate with other departments, vendors, and external stakeholders to ensure the smooth running of the office. Office managers need to have strong leadership, interpersonal, and decision-making skills, as well as knowledge of office administration best practices and standards.

3 Project Coordinator

A project coordinator is an office admin who supports the planning, execution, and monitoring of projects, such as product launches, events, campaigns, or initiatives. Project coordinators assist with tasks such as creating project plans, timelines, and budgets, tracking progress and deliverables, communicating with project team members and stakeholders, and resolving issues and risks. Project coordinators need to have excellent project management, collaboration, and analytical skills, as well as familiarity with project management software and methodologies.

4 Customer Service Representative

A customer service representative is an office admin who interacts with customers via phone, email, chat, or social media, and provides information, assistance, feedback, or solutions to their inquiries, complaints, or requests. Customer service representatives also process orders, payments, returns, or refunds, and maintain customer records and databases. Customer service representatives need to have outstanding customer service, communication, and listening skills, as well as empathy, patience, and professionalism.

5 Data Entry Specialist

A data entry specialist is an office admin who collects, verifies, and enters data into various systems, databases, or spreadsheets. Data entry specialists also review and edit data for accuracy, completeness, and quality, and perform data analysis and reporting as needed. Data entry specialists need to have high attention to detail, accuracy, and speed, as well as proficiency in data entry software and keyboard skills.

6 Social Media Coordinator

A social media coordinator is an office admin who manages the online presence and reputation of a brand, organization, or individual on various social media platforms, such as Facebook, Twitter, Instagram, or LinkedIn. Social media coordinators create and post engaging content, such as text, images, videos, or stories, that aligns with the brand voice, goals, and audience. Social media coordinators also monitor and respond to comments, messages, reviews, or mentions, and measure and report on the performance and impact of social media activities. Social media coordinators need to have creative, writing, and marketing skills, as well as knowledge of social media trends, tools, and best practices.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?