What are the most successful automation initiatives?
Automation is the use of technology to perform tasks that would otherwise require human input, such as data processing, decision making, or customer service. Automation can improve efficiency, quality, and profitability for businesses, but it also poses some challenges, such as ethical, legal, and social implications, as well as the need for effective governance and change management. In this article, we will explore some of the most successful automation initiatives across different industries and functions, and what makes them stand out.