What are the most important release management metrics to monitor and report on a regular basis?
Release management is a critical ITIL process that ensures the successful deployment of new or updated services, applications, and infrastructure to the production environment. To measure the effectiveness and efficiency of release management, you need to monitor and report on some key metrics and KPIs on a regular basis. In this article, we will explore what are the most important release management metrics to monitor and report on a regular basis and why they matter.