What are the most effective strategies for improving supplier performance in Media Sales purchase management?

Some ways to get started: 1. Set a specific strategy that will help the industry you work in and visit your key suppliers to discuss the implementation of the strategy from both sides and the timeline. 2. Set the boundaries your department consider red line and discuss with the suppliers the reasons why you will not be able to accept certain moves. 3. For example : A. a1. Create to the ERP system a tool to monitor all active contracts and automatically updating them based on the delivery notes per item. b1. Visit those suppliers to discuss how it will accommodate both sides to validate the open quantities of the contracts monthly and how you need them to describe those items on the delivery notes in order for your system to read them.

Create a monthly form where you evaluate the quality etc of the deliveries of the month. Discuss with the relevant internal departments their experience with the product (warehouse: packaging and easy storage, quality department: the quality of the product based on the agreed standards, expiration dates etc). Forward the form to the supplier with the relevant comments if needed. Keep a separate excel sheet keeping all the deliveries per supplier with comments and set an algorithm which will provide a total evaluation of the service level you received from your supplier during the year. At the end of the year discuss with your supplier key points of improvement.

First of all be friendly and kind. Accept that your supplier is not only yours and you need to gain their respect and cooperation in order to prioritise your company. The key is to understand that as you need to improve your company's efficiency they also have needs so you have to learn to listen and actively trying to help them with their requests. The most important thing to a long term relationship is to assure the supplier payments and to inform them before hand if anything unexpected happens and you need to delay their payment. They need to receive from you that you are taking into account their schedule also and that both of your companies will blossom if you accomplish respectful cooperations providing a helping hand when needed.

A win-win contract is the biggest challenge of a procurement department. You absolutely need to have a 360 knowledge of the market your industry belongs to in order to set the best possible strategy for your contracts per supplier. You also have to understand completely who is the supplier and what are the pros and cons you are dealing with. Of course all contracts have a legal side to them where you bind the supplier with financial penalties but you must negotiate to the level that you avoid reaching that point if you wish to keep your long term relationship. Therefore all the steps mentioned to the previous questions are key points for that.

Basically you need to level up your ERP to the highest possible level it can reach. If you create automatic formulas, reports etc your work is reduced by 50%. You need to learn your ERP to the fullest and discuss with your IT new potentials that will firstly help you monitor your day to day workload and secondly but most importantly to help you be ready to any expected or unexpectedly procurement department audit. Each ERP is different therefore you need to understand the potential of your supplier ERP and how both can work together for the purchase orders , deliveries and internal paths.