What are the most effective crisis management strategies for accommodations?
Crisis management is a vital skill for any accommodation provider, especially in the unpredictable and dynamic travel and tourism industry. A crisis can be anything from a natural disaster, a pandemic, a terrorist attack, a fire, a cyberattack, or a negative media exposure that threatens the safety, reputation, or profitability of your business. How you respond to a crisis can make or break your recovery and future success. In this article, we will explore some of the most effective crisis management strategies for accommodations, based on best practices and expert advice.