What are the most effective communication strategies for ship crew during stability and control operations?

1 Use clear and concise language

One of the most important communication strategies for ship crew is to use clear and concise language. This means avoiding ambiguity, jargon, slang, or unnecessary details that might confuse or distract the listener. Instead, use standard marine terminology, abbreviations, and phrases that are universally understood and accepted. For example, use the International Code of Signals (ICS) or the Standard Marine Communication Phrases (SMCP) when communicating with other ships or shore stations.

2 Follow a standardized protocol

Another communication strategy for ship crew is to follow a standardized protocol for transmitting and receiving messages. This means using a specific format, sequence, and tone for each type of communication, such as routine, urgent, or emergency. For example, use the phonetic alphabet to spell out words, numbers, or codes that might be misheard or misinterpreted. Also, use the prowords "over", "out", or "say again" to indicate the end of a transmission, the end of a conversation, or the request for repetition.

3 Confirm and acknowledge messages

A third communication strategy for ship crew is to confirm and acknowledge messages. This means verifying the accuracy, completeness, and understanding of the information exchanged. For example, use the prowords "roger", "wilco", or "affirmative" to indicate that a message has been received, understood, and will be complied with. Also, use the prowords "repeat", "confirm", or "negative" to indicate that a message needs to be repeated, confirmed, or corrected.

4 Use multiple channels and modes

A fourth communication strategy for ship crew is to use multiple channels and modes of communication. This means using different frequencies, devices, or methods to ensure that the message reaches the intended recipient and is not affected by interference, noise, or failure. For example, use the VHF radio, the intercom, or the telephone to communicate with different parts of the ship or with other ships. Also, use the sound signals, the light signals, or the flag signals to communicate with other ships or with shore stations.

5 Monitor and record communications

A fifth communication strategy for ship crew is to monitor and record communications. This means listening to and logging all the relevant communications that take place during stability and control operations. For example, use the bridge watch alarm system (BWAS) or the voyage data recorder (VDR) to monitor and record the audio and visual signals on the bridge. Also, use the logbook, the checklist, or the incident report to document and report any communication issues or events.