Excite is not only a search engine, but also a portal that offers various services and features to its users, such as news, email, games, and shopping. This means that you can use Excite to engage and retain your customers beyond the initial conversion. However, many marketers do not leverage these opportunities and focus only on acquiring new customers. This can result in low customer loyalty, satisfaction, and retention. To avoid this mistake, make sure you engage and retain your customers from Excite. Use tools like email marketing, social media, and loyalty programs to communicate, interact, and reward your customers. Use Excite's services and features to offer value-added benefits and incentives to your customers.