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What are the latest UX research methods for Mobile Applications?

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User experience (UX) research is a crucial part of designing and developing mobile applications that meet the needs and expectations of users. UX research methods help you understand your users, their behaviors, preferences, pain points, and goals. They also help you test and validate your assumptions, ideas, and prototypes. In this article, we will explore some of the latest UX research methods for mobile applications and how they can help you create better products.

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Doug Schumacher

Digital Product Designer / Language Data Scientist

1 Contextual Inquiry

Contextual inquiry is a qualitative research method that involves observing and interviewing users in their natural environment, where they use your mobile application. This method helps you gain insights into how users interact with your app, what tasks they perform, what challenges they face, and what motivates them. Contextual inquiry can help you discover user needs, problems, and opportunities that you might not uncover in a lab setting.

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2 Diary Study

Diary study is a longitudinal research method that involves asking users to record their experiences, thoughts, and feelings about using your mobile application over a period of time. Users can use various formats, such as text, audio, video, or photos, to document their entries. This method helps you understand how users use your app in different situations, contexts, and times, and how their behavior and attitude change over time. Diary study can help you identify user patterns, trends, and feedback that you might not capture in a single session.

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3 Card Sorting

Card sorting is a quantitative research method that involves asking users to sort a set of cards, each representing a piece of content or functionality, into categories that make sense to them. Users can either use predefined categories or create their own. This method helps you understand how users organize and label information in your mobile application, and how they expect to find and access it. Card sorting can help you design a clear and intuitive information architecture and navigation for your app.

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4 A/B Testing

A/B testing is an experimental research method that involves comparing two versions of a design element, such as a button, a headline, or a color scheme, to see which one performs better in terms of a specific metric, such as clicks, conversions, or retention. Users are randomly assigned to either version A or version B and their behavior is tracked and analyzed. This method helps you test and optimize your design decisions based on data and user feedback. A/B testing can help you improve your app's usability, functionality, and aesthetics.

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5 User Testing

User testing is a evaluative research method that involves asking users to perform specific tasks or scenarios using your mobile application and observing and recording their behavior, reactions, and feedback. Users can either use a prototype or a live version of your app, depending on the stage of your development process. This method helps you evaluate how well your app meets user needs, expectations, and goals, and how easy and enjoyable it is to use. User testing can help you identify and fix usability issues, design flaws, and user satisfaction gaps.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Doug Schumacher

Digital Product Designer / Language Data Scientist
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App Store User Reviews User views are authentic and unbiased, provide an abundance of feedback on a range of issues around the user experience, and can be easily analyzed and explored in large volume with natural language processing and classification. There's also broad access to competitors, and their apps can be evaluated and measured on the same scale for feature-by-feature comparison.

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Zohrab Taghiyev

Certified iOS Developer | Content Creator
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Eye Tracking Studies Eye tracking involves using specialized equipment to monitor and record the eye movements of users as they interact with a mobile app. This method provides insights into where users are looking, what elements attract their attention, and how they navigate the interface. By understanding visual patterns, designers can optimize the placement of critical elements, ensuring that users notice and engage with key features.

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What are the latest UX research methods for Mobile Applications?

1

2

3

4

5

6

1 Contextual Inquiry

2 Diary Study

3 Card Sorting

4 A/B Testing

5 User Testing

6 Here’s what else to consider

Mobile Applications

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What are the latest UX research methods for Mobile Applications?

1

2

3

4

5

6

1 Contextual Inquiry

2 Diary Study

3 Card Sorting

4 A/B Testing

5 User Testing

6 Here’s what else to consider

Mobile Applications

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