What are the key skills and tools for network performance monitoring in your infrastructure management?

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Network performance monitoring (NPM) is a vital part of infrastructure management, as it helps you ensure the availability, reliability, and security of your network resources and services. NPM involves collecting, analyzing, and reporting on various metrics and indicators of network health, such as bandwidth, latency, jitter, packet loss, throughput, and errors. By using NPM, you can identify and troubleshoot network issues, optimize network performance, and plan for future capacity and growth. But what are the key skills and tools you need to effectively monitor your network performance? In this article, we will explore some of the essential aspects of NPM and how you can improve your NPM capabilities.

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Clésio Matos

?? Gerente de Projetos | Leader | Project Management | Head | PMO | Governan?a | Preditivo | Metodologia ágil | Scrum |…

1 NPM Skills

To perform NPM, you need to have a solid understanding of network fundamentals, such as protocols, architectures, devices, and topologies. You also need to be familiar with the common network performance metrics and how they affect the quality of service and user experience. Additionally, you need to have good analytical and problem-solving skills, as you will need to interpret the data collected by NPM tools, identify the root causes of network issues, and implement appropriate solutions. Moreover, you need to have good communication and collaboration skills, as you will need to work with other IT teams, vendors, and stakeholders to coordinate network performance management activities and share relevant information and insights.

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B. Lee Jones 李琼斯 ,MBA

Board Member | Interim & Fractional CxO | Technologist | Visionary | Keynote Speaker | Polyglot | Polymath | Smart Cities | AI | Quantum Computing | QKD | Blockchain | 戦士 | ????? | πολεμιστ?? | suvwI'
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Key skills for network performance monitoring in infrastructure management include analytical & troubleshooting abilities e.g. the ability to analyze data from monitoring tools & identify patterns & potential issues is a critical skill. This includes being able to quickly diagnose network performance problems & pinpoint the root causes, e.g. bottlenecks, packet loss or latency issues. Skills that complement these include knowledge of network protocols, communication skills for collaborating with other teams & the ability to stay current with industry trends & emerging technologies. This holistic skill set allows IT professionals to manage network performance effectively & proactively respond to potential issues.

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Raunak Balchandani

Ex-Cloud Engineer at Moderna | NEU MS CSE 24' | 2x AWS Certified | 1x Azure Certified | HashiCorp Certified Terraform Associate | Infrastructure as Code | Kubernetes | SRE | DevOps
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Proficiency in network protocols, troubleshooting, and an understanding of network architecture is essential. Tools like Wireshark for packet analysis, Nagios for comprehensive monitoring, and SolarWinds for real-time insights are invaluable. Additionally, leveraging cloud-native tools like AWS CloudWatch or Azure Monitor can provide detailed metrics and alerting capabilities. By staying updated with the latest developments and continuously refining your skills, you can ensure optimal network performance and reliability. Combining these skills and tools ensures effective monitoring, analyze, and optimize your network performance for a robust and efficient infrastructure.

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Syed Khurram I.

Senior Manager | Programme Management Expert | Transforming Infrastructure Projects | Driving Strategic Outcomes in Public and Private Sectors
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To perform network performance monitoring (NPM), you need a solid understanding of network fundamentals, including protocols, architectures, devices, and topologies. Familiarity with common network performance metrics and their impact on service quality and user experience is crucial. Analytical and problem-solving skills are essential for interpreting data, identifying root causes of issues, and implementing solutions. Additionally, strong communication and collaboration skills are important for working with IT teams, vendors, and stakeholders to manage network performance and share insights effectively.

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Clésio Matos

?? Gerente de Projetos | Leader | Project Management | Head | PMO | Governan?a | Preditivo | Metodologia ágil | Scrum | Kanban | Híbrido | Inova??o | Tecnologias | Telecomunica??es ??
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Aqui est?o as principais: ?? Análise de Tráfego ??: Monitorar o fluxo de dados para identificar gargalos e otimizar o desempenho. ?? Gerenciamento de Alertas ??: Configurar notifica??es para falhas ou quedas de desempenho. ??Diagnóstico de Problemas ???: Localizar e resolver problemas em tempo real, minimizando impactos. ?? Automa??o de Monitoramento ??: Usar scripts para monitorar a rede continuamente. ?? Análise de Latência ??: Monitorar o tempo de resposta entre pontos para garantir rapidez. ?? Gest?o de Largura de Banda ??: Alocar largura de banda conforme necessário para priorizar servi?os críticos. ?? Seguran?a Proativa ??: Identificar atividades suspeitas e proteger a rede contra amea?as.

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2 NPM Tools

In order to effectively use your NPM skills, you need to have access to reliable and robust NPM tools. These tools can help you collect, visualize, and analyze network performance data. There are many types of NPM tools available, such as network analyzers, probes, simulators, testers, and management systems. Depending on the size, complexity, and requirements of your network, you may need to use different tools for different purposes and levels of granularity. When selecting an NPM tool, look for features such as real-time and historical data collection and aggregation, visualization and dashboarding, analysis and reporting, alerts and notifications, troubleshooting and diagnostics, optimization and tuning, as well as benchmarking and testing.

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B. Lee Jones 李琼斯 ,MBA

Board Member | Interim & Fractional CxO | Technologist | Visionary | Keynote Speaker | Polyglot | Polymath | Smart Cities | AI | Quantum Computing | QKD | Blockchain | 戦士 | ????? | πολεμιστ?? | suvwI'
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Key tools for network performance monitoring in infrastructure management include: - Network Traffic Analyzers: Provide in-depth analysis of network packets, allowing you to inspect traffic at a granular level & help identify issues such as packet loss, latency & anomalies in network traffic. They are essential for troubleshooting & understanding behavior of data moving across the network. - Network Monitoring Platforms: Comprehensive monitoring platforms offer many features for monitoring network performance. These tools can provide real-time visibility into network health, including metrics like bandwidth usage, latency & uptime. A combination of these tools allow IT professionals to maintain a comprehensive view of network performance.

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Syed Khurram I.

Senior Manager | Programme Management Expert | Transforming Infrastructure Projects | Driving Strategic Outcomes in Public and Private Sectors
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To effectively utilize NPM skills, access to reliable and robust NPM tools is essential. These tools help in collecting, visualizing, and analyzing network performance data. Types of NPM tools include network analyzers, probes, simulators, testers, and management systems. Choose tools based on the size, complexity, and specific needs of your network. Look for features such as real-time and historical data collection, visualization and dashboards, analysis and reporting, alerts and notifications, troubleshooting and diagnostics, optimization and tuning, and benchmarking and testing. These features ensure comprehensive monitoring and management of network performance.

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Clésio Matos

?? Gerente de Projetos | Leader | Project Management | Head | PMO | Governan?a | Preditivo | Metodologia ágil | Scrum | Kanban | Híbrido | Inova??o | Tecnologias | Telecomunica??es ??
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Aqui est?o as principais ferramentas de Network Performance Monitoring (NPM): ?? SolarWinds Network Performance Monitor ??: Visibilidade detalhada do desempenho de rede com gráficos e alertas. ?? Nagios ??: Monitoramento contínuo de dispositivos e servi?os, com alertas configuráveis. ?? PRTG Network Monitor ??: Monitoramento de tráfego e dispositivos, com fácil configura??o de sensores. ?? ManageEngine OpManager ???: Solu??o para monitoramento de rede, com análise de largura de banda e aplicativos. ?? Cisco DNA Center ??: Visibilidade e insights de rede com foco em infraestrutura Cisco.

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3 NPM Benefits

By utilizing NPM skills and tools, you can gain a wealth of benefits for your infrastructure management and business outcomes. Improved network availability and reliability, enhanced security, increased efficiency and productivity, and reduced costs and risks are all potential advantages. Monitoring your network performance can detect and resolve issues before they affect uptime and service delivery. It can also identify and mitigate threats such as cyberattacks or unauthorized access, enforce policies and compliance, optimize resources and bandwidth usage, reduce latency, improve throughput quality, lower operating costs, avoid penalties or SLA violations, minimize waste and redundancy, and reduce liabilities.

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Syed Khurram I.

Senior Manager | Programme Management Expert | Transforming Infrastructure Projects | Driving Strategic Outcomes in Public and Private Sectors
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Utilizing NPM skills and tools offers numerous benefits for infrastructure management and business outcomes. Key advantages include improved network availability and reliability, enhanced security, increased efficiency and productivity, and reduced costs and risks. Effective network performance monitoring helps detect and resolve issues before they impact uptime and service delivery. It also aids in identifying and mitigating threats, enforcing policies and compliance, optimizing resource and bandwidth usage, reducing latency, and improving throughput quality. Additionally, it helps lower operating costs, avoid penalties or SLA violations, minimize waste, and reduce liabilities.

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Clésio Matos

?? Gerente de Projetos | Leader | Project Management | Head | PMO | Governan?a | Preditivo | Metodologia ágil | Scrum | Kanban | Híbrido | Inova??o | Tecnologias | Telecomunica??es ??
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Aqui est?o eles: ?? Detec??o Proativa ??: Identifica problemas antes que afetem os usuários. ?? Alta Disponibilidade ??: Mantém a rede funcionando sem interrup??es. ?? Otimiza??o de Desempenho ?: Melhora a velocidade e eficiência do tráfego de dados. ?? Seguran?a Aumentada ??: Monitora atividades suspeitas e ajuda a prevenir amea?as. ?? Redu??o de Custos ??: Evita falhas dispendiosas, reduzindo o tempo de inatividade. ?? Melhoria na Tomada de Decis?o ??: Oferece dados para estratégias de expans?o e upgrades. ?? Satisfa??o dos Usuários ??: Garante uma experiência de rede estável e rápida.

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4 NPM Challenges

NPM can bring many benefits to your infrastructure management, but it also poses some challenges. Network complexity and diversity can make NPM more demanding, as you need the skills and tools to monitor and manage heterogeneous and distributed networks. Additionally, as networks expand, NPM requires more visibility and coverage, with the ability to monitor every aspect of your network performance. As networks generate more data and information, you need to have the skills and tools to collect, store, process, and interpret large and diverse datasets. Finally, NPM requires more alignment and integration with business goals and strategies, as well as other IT systems and functions.

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Clésio Matos

?? Gerente de Projetos | Leader | Project Management | Head | PMO | Governan?a | Preditivo | Metodologia ágil | Scrum | Kanban | Híbrido | Inova??o | Tecnologias | Telecomunica??es ??
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Aqui est?o os principais desafios do Network Performance Monitoring (NPM): ?? Volume de Dados ??: Monitorar grandes volumes de dados gera sobrecarga e complexidade. ?? Solu??es Fragmentadas ??: Ferramentas distintas podem dificultar a integra??o de informa??es. ?? Monitoramento em Ambientes Complexos ??: Ambientes híbridos (nuvem e local) exigem solu??es robustas e específicas. ?? Recursos Limitados ??: Ferramentas e equipes limitadas podem comprometer o monitoramento eficiente.

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B. Lee Jones 李琼斯 ,MBA

Board Member | Interim & Fractional CxO | Technologist | Visionary | Keynote Speaker | Polyglot | Polymath | Smart Cities | AI | Quantum Computing | QKD | Blockchain | 戦士 | ????? | πολεμιστ?? | suvwI'
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As networks become more complex, incorporating a mix of physical, virtual & cloud-based environments, monitoring all aspects can be a daunting task. Ensuring consistent monitoring across different network segments & various technology stacks requires expertise & a comprehensive approach. Monitoring tools generate large amounts of data, which can be overwhelming to process & analyze effectively. Analyzing this data to identify relevant patterns & potential issues can be VERY time-consuming & complex. Other challenges include keeping up with rapid changes in network technology e.g. the adoption of 5G, IoT & software-defined networking (SDN), which require continuous learning & adaptation of monitoring practices.

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Syed Khurram I.

Senior Manager | Programme Management Expert | Transforming Infrastructure Projects | Driving Strategic Outcomes in Public and Private Sectors
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Network Performance Monitoring (NPM) offers significant benefits but also presents challenges. Network complexity and diversity can make NPM demanding, requiring advanced skills and tools to manage heterogeneous and distributed networks. As networks expand, ensuring comprehensive visibility and coverage becomes more challenging, necessitating the ability to monitor every aspect of performance. Additionally, the increasing volume of data requires effective methods to collect, store, process, and interpret large datasets. Finally, aligning NPM with business goals and integrating it with other IT systems and functions is essential for achieving optimal results.

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5 NPM Best Practices

To maximize the benefits of NPM and overcome its challenges, it's essential to follow some best practices. This includes defining network performance goals and metrics, selecting the right NPM tools, properly implementing them, using them effectively, and reviewing and improving NPM processes. When defining goals and metrics, you must consider business needs, thresholds, baselines, and roles and responsibilities. When choosing tools, you have to evaluate features, functions, compatibility, scalability, cost-effectiveness, support and training. Once the tools are installed and configured, it's important to maintain them securely and update them regularly. Additionally, you should use your NPM tools proactively and reactively to address performance issues and optimize network performance. Finally, you should monitor and evaluate your NPM processes periodically to measure results and outcomes, as well as identify best practices for continuous improvement.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the key skills and tools for network performance monitoring in your infrastructure management?

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1 NPM Skills

2 NPM Tools

3 NPM Benefits

4 NPM Challenges

5 NPM Best Practices

6 Here’s what else to consider

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