What are the key roles and responsibilities in the release deployment and transition process?
Release deployment and transition is a key process in the ITIL framework that ensures that new or changed services are delivered to customers and users in a controlled and effective way. It involves planning, testing, deploying, and validating the service changes, as well as evaluating and reviewing the outcomes. In this article, you will learn about the main roles and responsibilities involved in the release deployment and transition process, and how they contribute to the success of the service transition.