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Last updated on 2024年6月16日

What are the key performance indicators (KPIs) for software project management?

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Project monitoring is a crucial part of software project management, as it helps you track the progress, quality, and performance of your project. But how do you measure these aspects and ensure that your project is on track to meet its objectives and deliver value to your stakeholders? In this article, we will explain what are the key performance indicators (KPIs) for software project management, and how to use them effectively to monitor your project.

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Amitava Deb

1 What are KPIs?

KPIs are measurable values that indicate how well your project is achieving its goals and objectives. They can be related to various aspects of your project, such as scope, schedule, cost, quality, risk, customer satisfaction, and team performance. KPIs help you evaluate the success of your project, identify issues and risks, and communicate the status and results of your project to your stakeholders.

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Puli B.

Serving Notice Period | Immediate Joiner | OpenToWork | Java| AWS| Cloud| Certified Technical Architect| Solution Design| DevOps| Security| Web Frontend| Full-Stack Dev| Lead| BFS| Risk&Control| A+ Grade| Top Performer
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DevOps Research and Assessment team (DORA) metrics (Total 4) 1. Lead time for changes - average speed at which the DevOps team delivers code, from first commit to deployment 2. Deployment Frequency How often an organization successfully releases to production 3. Change Failure Rate percentage of deployments that cause a failure in production 4. Mean Time to Restore Service (MTTR) How long it takes an organization to recover from a failure in production

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2 How to choose KPIs?

When selecting KPIs for your project, you need to ensure that they are aligned with the purpose, scope, and deliverables of the project, as well as the expectations and needs of your stakeholders. Additionally, you should consider the feasibility and availability of data, the frequency and format of reporting, and the level of detail and accuracy required. Common KPIs for software project management include schedule variance (the difference between the planned and actual duration of the project or its activities), cost variance (the difference between the planned and actual budget of the project or its components), scope variance (the difference between the planned and actual scope of the project or its deliverables), quality variance (the difference between the planned and actual quality standards of the project or its outputs), customer satisfaction (the degree to which the project meets or exceeds the expectations and requirements of customers or end-users), and team performance (the degree to which the project team works effectively and efficiently, and achieves its goals and objectives).

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Amitava Deb
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From my experience what I have found is that it is important to choose the KPIs wisely. Have no more than 2-3 KPIs. While you may have many objectives, pick top 2-3 as the ones you measure and report on. Avoid having a bunch of KPIs. You want the team members to clearly understand how their efforts and actions will improve the KPI. No human can deal with more than 2-3 measures at a time.

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Rob Harwood-Smith CEng

Software Strategic Leader, Architecture & Software Safety Consultant
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It is useful to automate the collection of KPIs and capture trend data. Be selective and only report the KPI data of interest to stakeholders. When project circumstances change, adjust the KPI set to inform, influence or motivate stakeholders to keep the project on track.

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Maryam Shabani, PMP

Software Engineer | MEng, Project Management
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In many cases, KPIs are project dependent. Perhaps a brief project definition plus its related KPIs work best. Moreover if you are to pick 2/3 KPI, which one of the above list should be prioritized.

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3 How to use KPIs?

KPIs are not just numbers or metrics that you collect and report, but rather tools that help you monitor and control your project, and make informed decisions and adjustments. To use KPIs effectively, you must define and document them clearly and consistently, and communicate them to your project team and stakeholders. Additionally, you should collect and analyze your KPI data regularly and accurately, and compare them to your baseline and targets. Furthermore, you should report and present your KPI results clearly and concisely, highlighting the key findings and implications. Finally, you should review and evaluate your KPI performance, identify the root causes and impacts of any variances or deviations, and take corrective and preventive actions, updating your project plan and KPIs accordingly.

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4 How to improve KPIs?

KPIs are not static or fixed, and should be improved over time as your project and environment changes. To do this, you should monitor and review your KPIs regularly to ensure they are still relevant and valid. Additionally, you should solicit feedback from your project team and stakeholders, benchmark and compare your KPIs with other projects, and implement and test new or modified KPIs. Furthermore, you should celebrate and reward your KPI achievements, and share your lessons learned and best practices. Project monitoring is a vital skill for software project managers, and KPIs are essential tools for project monitoring. By choosing, using, and improving your KPIs, you can ensure that your project is on track to deliver value and quality, and that you can manage and mitigate any risks and issues that may arise.

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Amitava Deb
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Key thing is to understand the objectives of the project first. If time to market is the key then speed is of essence, you may settle for good enough quality. One the other hand if goal is six sigma then you need time. How you balance design the KPIs balancing competing demands is the key.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the key performance indicators (KPIs) for software project management?

1

2

3

4

5

1 What are KPIs?

2 How to choose KPIs?

3 How to use KPIs?

4 How to improve KPIs?

5 Here’s what else to consider

Software Project Management

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What are the key performance indicators (KPIs) for software project management?

1

2

3

4

5

1 What are KPIs?

2 How to choose KPIs?

3 How to use KPIs?

4 How to improve KPIs?

5 Here’s what else to consider

Software Project Management

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