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What are the key coaching skills for setting SMART goals?

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As a manager, you want to help your team members achieve their goals and grow professionally. One of the most effective ways to do that is to use coaching skills that enable you to set SMART goals with them. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound, and it is a framework that helps you and your coachees define clear and realistic objectives. In this article, you will learn what are the key coaching skills for setting SMART goals and how to apply them in your conversations.

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M Imran Z Khan

Director - EMEA/APAC

1 Active listening

Active listening is the foundation of any coaching conversation, and it is especially important when setting SMART goals. Active listening means paying full attention to what your coachee is saying, without interrupting, judging, or imposing your own agenda. It also means using verbal and non-verbal cues to show that you are engaged and interested, such as nodding, paraphrasing, and asking open-ended questions. By actively listening, you can understand your coachee's needs, motivations, and challenges, and help them articulate their goals more clearly and specifically.

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M Imran Z Khan

Director - EMEA/APAC
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Active listening is looking at the person speaking. Paraphrase what you hear someone say. Respond to what someone else says. Ask a question or query if you feel will help you to get coach. Set smart goals, and be an active listener so you are sure and understand the content, nuance, and intentions of what the other person is saying. Make sure the other person perceives that you are listening to him or her, by nodding, paraphrasing, and asking open-ended questions.

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2 Powerful questioning

Powerful questioning is a coaching skill that helps you elicit more information, insights, and ideas from your coachee. Powerful questions are open-ended, curious, and focused on the coachee's perspective, rather than your own. They also challenge the coachee to think deeper, explore possibilities, and overcome obstacles. For example, you can ask your coachee: "What do you want to achieve with this goal?", "How will you measure your progress and success?", "What resources and support do you need to reach this goal?", "How does this goal align with your values and vision?", and "What is your deadline for this goal and how will you prioritize it?"

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M Imran Z Khan

Director - EMEA/APAC
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In my experience, powerful questioning is one of major coaching skills which give you idea of setting smart gaols. What the specific goal is, what the benefits of achieving it are, what steps need to be taken to get there, and what the indicators of success are. Asking these questions can ensure that everyone has a clear understanding of the goal and how to get there. There could be many questions for setting smart goal, as follows. ? Why is this important? ? What do you want to pursue this goal? ? How will it benefit you? ? How will it benefit others? ? What will be the result? ? How will you feel when you complete the goal? ? What will your life look like?

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3 Feedback and acknowledgement

Feedback and acknowledgement are coaching skills that help you reinforce your coachee's strengths, achievements, and learnings, as well as provide constructive suggestions for improvement. Feedback and acknowledgement are essential for setting SMART goals, as they help your coachee recognize their current situation, celebrate their wins, and identify their gaps and areas of development. When giving feedback and acknowledgement, you should be specific, timely, balanced, and supportive. For example, you can say: "I appreciate how you have defined your goal in a SMART way, it shows that you have a clear vision and a realistic plan.", "I noticed that you have made significant progress towards your goal, what did you learn from this experience?", or "I wonder how you could overcome this challenge that is preventing you from reaching your goal, what are some possible solutions?"

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M Imran Z Khan

Director - EMEA/APAC
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While setting smart goals and learning, best practices for feedback in goal setting process, is to include them from the beginning. It allows them to invest in their performance from the start. Hear the feedback out and understand their thought process. Make sure when you set up the goals, you incorporate their words and ideas too. Feedback should be given and taken in a manner that will best help improve performance. Since people respond better to information presented in a positive way, feedback should be expressed in a positive manner. The effective ways to provide feedback on goal progress is to set clear and measurable goals, use a feedback system, take feedback regularly and promptly. Encourage feedback exchange and dialogue.

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4 Action planning

Action planning is a coaching skill that helps you guide your coachee to create a detailed and practical roadmap for achieving their SMART goals. Action planning involves breaking down the goal into smaller and manageable steps, assigning responsibilities and deadlines, identifying potential risks and contingencies, and defining success criteria and indicators. Action planning also requires you to check in with your coachee regularly, monitor their progress and performance, and adjust the plan as needed. By using action planning, you can help your coachee stay focused, motivated, and accountable for their SMART goals.

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5 Empowerment and support

Empowerment and support are coaching skills that help you foster your coachee's confidence, autonomy, and ownership of their SMART goals. Empowerment and support mean that you respect your coachee's choices and decisions, encourage them to take action and learn from their mistakes, and provide them with the resources and guidance they need, without micromanaging or controlling them. Empowerment and support also mean that you celebrate your coachee's achievements and growth, and acknowledge their efforts and contributions. By using empowerment and support, you can help your coachee develop their skills, capabilities, and potential, and achieve their SMART goals more effectively and efficiently.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the key coaching skills for setting SMART goals?

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6

1 Active listening

2 Powerful questioning

3 Feedback and acknowledgement

4 Action planning

5 Empowerment and support

6 Here’s what else to consider

Business Management

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What are the key coaching skills for setting SMART goals?

1

2

3

4

5

6

1 Active listening

2 Powerful questioning

3 Feedback and acknowledgement

4 Action planning

5 Empowerment and support

6 Here’s what else to consider

Business Management

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