登录查看更多内容

What factors influence business travelers' decisions?

由人工智能和领英社区提供技术支持

Business travel is a significant segment of the travel and tourism industry, generating billions of dollars in revenue and supporting millions of jobs worldwide. But what are the factors that influence how business travelers choose their destinations, accommodation, transportation, and activities? In this article, we will explore some of the key aspects that shape the preferences and behavior of business travelers, based on travel market research and insights.

此文章中的业界达人

由社区从 10 条内容中精选。了解更多

Covadonga Riesco

Journalist & Certified Travel Advisor

1 Travel purpose and duration

One of the most obvious factors that affect business travelers' decisions is the purpose and duration of their trip. Depending on whether they are traveling for a meeting, a conference, a training, or a project, business travelers may have different needs and expectations for their travel arrangements. For example, a meeting may require a convenient location and a reliable internet connection, while a conference may offer more opportunities for networking and sightseeing. Similarly, the duration of the trip may influence the choice of accommodation, transportation, and activities. A short trip may favor a hotel near the airport or the business venue, while a longer trip may allow for more flexibility and variety.

添加您的观点

Huda Lareb

Sr. Travel Consultant | CRM, Skill Development | Project Management
举报内容
Business travelers are primarily influenced by cost, convenience, transportation options, accommodation quality, and technology amenities. Safety, loyalty programs, corporate policies, flexibility, personal preferences, and environmental considerations also play roles in decision-making. Balancing these factors ensures a smooth and productive travel experience for business professionals.

已翻译

赞
Christel Diaz

Founder at BLUMM Creative | Digital Marketing | Creative Campaigns
举报内容
Business travelers often consider factors such as eco-friendly practices, personalized services, and the local cultural experience when making decisions. Unique offerings, like exclusive partnerships or niche amenities, can also sway their choices.

已翻译

赞
Christine Obiya-Nordstr?m

Communication Specialist || Marketing & Sales Specialist || Event Management || Mentor || Coach || Storyteller.
举报内容
Although, conducting surveys or interviews with business travelers to gather insights into their preferences and priorities, would be an added value to guide them in making more informed decisions and allow them to mitigate on the various factors that impact on their decisions such as, company policy, budget constraints, and travel history.

已翻译

赞
Maclean Nyangoma

SENIOR TOURS CONSULTANT
举报内容
Business travelers are largely influenced by the flexibility of the tour operators in understanding each person's needs. Most of the serious travelers will go ahead and research about what the previous travelers have said about you "Trip advisor Reviews." before they finally decide to travel with you.

已翻译

赞

2 Travel budget and policy

Another important factor that influences business travelers' decisions is the budget and policy of their company or organization. Business travelers may have to follow certain guidelines or restrictions on how much they can spend, what kind of services they can use, and how they can report their expenses. For example, some companies may have preferred vendors or partners for booking flights, hotels, or car rentals, while others may allow their employees to choose their own options within a certain limit. Additionally, some companies may offer incentives or rewards for saving money or being environmentally friendly, such as cash bonuses, loyalty points, or carbon credits.

添加您的观点

Covadonga Riesco

Journalist & Certified Travel Advisor
举报内容
Las expectativas de los viajeros de negocios están cambiando. Ahora los viajeros millenials y Z están alargando sus viajes y prefieren disfrutar también de sus momentos de ocio en sus viajes de negocios. Buscan un lugar para trabajar, pero también para descubrir, descansar o conectar con la comunidad. Por supuesto que la sostenibilidad y la seguridad son factores esenciales, al igual que la logística en los traslados y la libertad para desplazarse en el destino. La conectividad es esencial y ya no requieren más que una tarjeta de datos para su conectividad, aunque su destino sea en lugares remotos. Quieren entornos singulares para sus lugares de trabajo y no se conforman con hoteles impersonales ni el Sandwich Club en la habitación.

已翻译

赞

3 Travel safety and security

A third factor that affects business travelers' decisions is the safety and security of their destination and travel arrangements. Business travelers may have to consider the political, social, and health risks of traveling to certain countries or regions, especially in times of crisis or uncertainty. For example, they may have to check the travel advisories, visa requirements, and vaccination protocols of their destination, as well as the insurance coverage and emergency support of their travel provider. Furthermore, they may have to take precautions to protect their personal and professional data, such as using VPNs, encryption, or password managers, and avoiding public Wi-Fi or unsecured devices.

添加您的观点

Covadonga Riesco

Journalist & Certified Travel Advisor
举报内容
En este aspecto también se está mejorando gracias a los sistemas de visados digitales y la política de "sin papeles". Muchos países tienen como objetivo eliminar el papel en el futuro y por ejemplo aeropuertos como el de Changi en Singapur tienen previsto utilizar muy pronto el reconocimiento facial biométrico sin pasaporte en los controles de inmigración. El uso de tarjetas SIM propias y la mejora en la conectividad hace que los riesgos sean menores. Los seguros tras la pandemia han pasado a ser algo esencial no solo en los viajes de negocios, todo viajero tiene ahora en mente contratar un seguro de viaje con buenas coberturas médicas.

已翻译

赞
Jose Neri

Travel & MICE Consultan/ IATA FUAVV Agent / CMS & CMM Certificate
举报内容
En mi experiencia, se valora el maximizar presupuestos, que dónde el consultor de viajes juega un papel muy importante, mostrando las ventajas y desventajas de las alternativas que se tienen a la mano

已翻译

赞

4 Travel experience and satisfaction

A fourth factor that influences business travelers' decisions is the experience and satisfaction they derive from their trip. Business travelers may have different preferences and expectations for their travel experience, depending on their personality, lifestyle, and goals. For example, some business travelers may value comfort, convenience, and efficiency, while others may seek adventure, culture, and fun. Similarly, some business travelers may want to balance their work and leisure time, while others may focus on one or the other. Moreover, business travelers may have different ways of measuring and expressing their satisfaction, such as ratings, reviews, feedback, or referrals.

添加您的观点

Chidiebere Ugwuja

Founder/CEO - Jayson Travel & Tours | Travel Consultant | Educational Advisor | Schengen Visa Expert | Group Administrator |
举报内容
Business travelers decisions are based on the experience they intend to derive from the trip. Some business travelers prefer efficiency and comfort while some are in for fun activities, adventures and exploring cultures. Everything depends on the person preference of the business traveler. Some might want to balance their leisure and work while others would prefer one or the other.

已翻译

赞

5 Travel trends and innovation

Business travelers may be influenced by the latest developments and technologies in the travel and tourism industry that offer new possibilities and solutions for their travel needs and challenges. For instance, bleisure travel, which combines business and leisure, may be appealing to them. Additionally, co-working spaces, mobile apps, and smart luggage with integrated technology are some of the current trends and innovations that can benefit business travelers. These can provide them with flexible, affordable, and collaborative options for working or networking, as well as features such as booking, check-in, navigation, translation, or expense management.

添加您的观点

Covadonga Riesco

Journalist & Certified Travel Advisor
举报内容
Los viajeros de negocios valoran este tipo de aplicaciones tanto como el trato humano porque les ahora tiempo y dinero. Muchos hoteles ya están incorporando espacios de coworking para no solo mantener reuniones, sino gestionar jornadas laborales o mantener negocios con visas de nómadas digitales.

已翻译

赞

6 Travel loyalty and retention

A sixth factor that influences business travelers' decisions is the loyalty and retention strategies of the travel and tourism providers. Business travelers may be more likely to choose and repeat the providers that offer them the best value, service, and rewards for their travel. For example, loyalty programs that offer points, miles, or credits that can be redeemed for discounts, upgrades, or freebies may attract and retain business travelers. Additionally, personalization of the travel products or services according to the preferences, needs, or behavior of the business traveler is another strategy to consider. Communication with the business traveler before, during, and after the trip through various channels such as email, phone, chat, or social media is also important. Finally, feedback from the business traveler should be collected and analyzed to improve the quality, performance, and satisfaction of the travel products or services.

添加您的观点

Covadonga Riesco

Journalist & Certified Travel Advisor
举报内容
Casi todos los hoteles ofrecen ahora puntos y créditos y no solo en sus instalaciones sino que cada vez más incorporan colaboradores locales, restaurantes, transporte, servicios wellness. Además de contar con aplicaciones propias para facilitar el checking sin contacto y la comunicación continuada con congiergeries digitales que favorecen la rapidez en obtener los servicios demandados y resolver dudas o problemas sin pérdidas de tiempo.

已翻译

赞

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Travel & Tourism

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What factors influence business travelers' decisions?

1

2

3

4

5

6

7

1 Travel purpose and duration

2 Travel budget and policy

3 Travel safety and security

4 Travel experience and satisfaction

5 Travel trends and innovation

6 Travel loyalty and retention

7 Here’s what else to consider

Travel & Tourism

给文章评分

感谢您的反馈

更多Travel & Tourism相关文章

更多相关阅读内容