What do you do if you're looking for a cloud-based phone system for your small business?

2 Why choose a cloud-based phone system?

Choosing a cloud-based phone system for your small business can offer many advantages, such as cost savings, flexibility, and mobility. You can save on upfront and ongoing costs of hardware, installation, maintenance, and upgrades. Plus, you only pay for what you use and can scale up or down as needed. Customizing your phone system to fit your business needs is also possible with a variety of features, such as voicemail, call forwarding, call recording, conferencing, and more. Additionally, you can integrate your phone system with other cloud-based applications like CRM, email, and chat. Lastly, you have the ability to access your phone system from any device at any time and switch between devices seamlessly.

3 How to choose a cloud-based phone system?

Before you start looking for a cloud-based phone system, it's important to assess your current and future business needs. Ask yourself questions like: how many users and devices do you have or expect to have, how often and where do you make or receive calls, what features and functions do you need or want, how much are you willing to spend on your phone system, and how reliable and secure is your internet connection? Once you have a better idea of what you're looking for, compare different cloud-based phone system providers and plans. Consider factors such as pricing, features, and support. Look for providers that offer transparent and flexible pricing that matches your budget and needs, features that offer the most value and convenience for your business operations, and 24/7 customer service and technical support with easy troubleshooting.

4 How to set up a cloud-based phone system?

Setting up a cloud-based phone system is usually easy and fast. Depending on the provider and plan you choose, the steps may vary slightly, but generally, you'll need to sign up for an account with your chosen provider, select a plan that suits your needs, choose a phone number or port your existing number to your new provider, configure your phone system settings such as extensions, greetings, menus, and rules, install and activate devices like phones, headsets, or apps, and test and troubleshoot your phone system to ensure everything works properly.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?