What do you do if you're interviewing ERP vendors and need to consider key factors?

1. Core ERP Project team being deployed- being there and done it many times 2. Asses their experiences and reference in your specific Industry. 3. Evaluate the Innovation delivered, pain points delivered and reusable assets for PMO, Solution deployments and Infra 4. Thought leadership on the Industry, driving change 5. Great Network with the Ecosystem - Product, Cloud, Infra , other SaaS and Niche Integrators

Before interviewing ERP vendors, you need to know the businesse requierements, map the processess that you need to support the operation and only after this looking for vendor. When you join and know what is the bussiness requirements you can list the main key factors to ask for vendors

When interviewing ERP vendors, it's crucial to consider several key factors to ensure you select the right solution for your business needs. Here are some steps you can take from my point of view and experience Define Your Requirements. Research Vendors. Evaluate Functionality. Consider Deployment Options. Evaluate Ease of Use. Scalability and Flexibility. Integration Capabilities. Vendor Support and Maintenance. Total Cost of Ownership (TCO). Security and Compliance. Vendor Stability and Roadmap. References and Case Studies.

Your full targeted scope is key ! An ERP is an integrated platform, do not seek and ERP just for a couple processes, there are best of bread business apps for that. Ensure that you are getting an ERP in order to digitalize several integrated processes, i.e. Stock Management, Stock Valuation and Finance plus Procurement, or O2C, Finance and e-commerce portal back office.

No ERP software ensures a 100% business fit for an organisation. There is always a need for custom developments and what is the percentage of processes that go for code development is the key to select an ERP product. One can just take the business processes and the best business practices that a software suggests but change management becomes a challenge as users are not ready for this sacrifice.

Of course that your budget is important, but it is not the most important. The most important thing is to evaluate if the tool is adherent to your business according to processess maping

TCO calculation is key, and make both a cash forecast versus a PNL impact. An ERP project can be amortized. Make sure you include subscription ramp-up, project and Run cost, but also include gains if you are reducing staff or demise other solutions thanks to the implementation. Include gain on different topics, such as security, audit cost reduction or backup if you go for a SAAS secured by design plateform. ROI is what you are looking for !

Money matters, But the price tag isn't the whole story. When you chat with vendors, ask them to break down ALL the costs. This means upfront software and hardware, but also future stuff like maintenance, support, and upgrades. Basically, think "total bill" over time, not just the initial price. Don't forget to clarify what's included and what might cost extra later. By getting all the details now, you can avoid any budget surprises down the line.

In order not to destabilize our bottom line, we must compare costs from different ERP providers. The cost of implementing a tool of this type is a fundamental factor when selecting an ERP system. A budget broken down with different items and implementation milestones can help us make a decision. But we should not make a decision based solely on economic issues, there are other very important factors that also influence: covering our needs, versatility, flexibility...

Again. When you know and map businesses processess you can have in your mind what kind of features you need to support them and the operation

Look at key and macro features, no need to go too deep in the feature analysis, just make sure your ERP comes with a low code app platform so you can extend features. Anyway you will also have to adapt to the platform, so look for a platform adapted to your context : worldwide implementation versus local, what's your long term investment capacity, what is your planned growth rate...

ERP Cost is important, but there's more to the story. When you're interviewing vendors, dig into the features of each system. Can it actually solve your company's specific problems? Ask them to show you how it tackles the tasks you do every day. It's also worth checking if you can customize it to fit your unique needs. The best ERP isn't just a one-size-fits-all solution, it should be able to grow with your business as you take on new challenges solve future pain points that the business might face and help in the future development of the company.

There are some rigid tools that require our business to adapt to their standards. Above all, we can find large ERP systems that, after many years, have greatly refined their business modules and that, however, impede flexibility and the ability to adapt. We must choose between customizing the ERP solution as much as possible or adapting to the tool itself. When interviewing vendors, we must determine our position regarding the tool the vendor is showing us.

If you have a fast growth pace then scalability is key. If you are not targeting aggressive growth then this is not a key factor.

You vendor support will be key, during post go live hyper care but for several years after implantation. He is the link with the software editor company, he should embark you into an innovative journey. If you are changing your ERP, the end goal is to seize the digital transformation revolution before your competition, therefore your partner should help you not only to put in place the ERP, but mostly to leverage value from it : Data, BI, AI, Mobility... Make sure he is not only an ERP expert.

One of the important aspects when choosing an ERP Vendor is the Vendor support. Here's a pro tip: don't forget to ask about support! This isn't just about someone fixing a glitch (although that's important too). A good vendor has your back with training resources and gets you answers fast when you need them. After all, a powerful ERP is only as good as the help you get using it. Personally when working with Oracle ERP 2 main resources that are very useful are First Oracle SR with a knowledge bank which solves most common bugs and errors. Secondly, it will be the Oracle Cloud Customer Connect where a plethora of users connect and support each other by helping in engaging QnA style discussion on issues.

An ERP system is a long-term investment, so choosing a vendor offering ongoing support and maintenance is important. This includes technical support, software updates, and training to ensure that you get the most out of your ERP system over the long term. This typically involves a helpdesk or support team that can assist with user inquiries, technical issues, and bug fixes. It’s essential to have a clear understanding of the vendor’s support availability, response times, and escalation procedures.

The implementation of an ERP is not only the responsibility of the provider. We are ultimately responsible for ensuring that the tool works according to the needs we have defined. So I couldn't agree more with the statement: Supplier support is essential to the successful implementation and continued use of an ERP system. It is necessary to clearly define the level of support provided, response times for problem resolution, and training resources.

It is essential to evaluate the long-term viability of the ERP vendor you choose. Ask vendors about their plans for future product development and innovation, as well as their financial health and growth prospects. This will help you determine whether the vendor is a reliable partner for your organization's long-term success. Review the support and training services.

While interviewing, some key features to consider include: - Integration capabilities with existing systems and applications - User-friendly interface and ease of use - Robust reporting and analytics tools - Mobile accessibility and remote work capabilities

Selection of right ERP is exhaustive. There are lots of ERP which can fulfil your requirement. You have to check all other factors along with reference of live customer. It may possibility of false claim on features, quality of implementation and training, support after sales etc by an ERP vendor. An existing user can provide unbiased feedback of all these fears. Here, one thing is also important the time duration (min 2-3 years) on usage of that ERP. This exercise will give you confidence on stability of that ERP, support mechanism and quality of support, ease of integration etc.

Choosing an ERP provider should be based on the real needs of your company. Key points to consider when looking for a suitable provider would be, for example, what experience does the provider have in implementing the solution? Does it have experience in our line of business? What experience does it have in integrations? Scalability possibilities are important because the company and the ERP are living systems. Will they help us get the most out of ERP? at the level of usability, customization. Also investigate the vendor's ability to provide technical support and resolve issues efficiently. Do they offer local support? Last but not least, what security measures do they implement to protect our company data?

Check industry fitment of the software for your industry requirements and practices by other industry peers. Peers from same industry and different scale will have different software needs. Also check vision and alignment of software provider for your industry. Most of the leading software vendors are running show with one size and one flavour for all customers. It leads massive customisations and integrations required for making project fruitful.

Vendor and solution case studies: Specific industry vertical-wise solution success rate and matching capabilities by the vendor.

For ERP selection use the following checklist: Define your business goals and objectives. Identify key stakeholders and involve them in the selection process. Research and shortlist potential ERP vendors. Evaluate vendors based on industry experience, scalability, functionality, and integration capabilities. Request references from vendors and contact their clients in similar industries. Ask detailed questions about pricing, data migration, support, and customization. Conduct hands-on testing and demonstrations of the ERP systems. Calculate the TCO and expected ROI for each vendor. Ensure the ERP system aligns with your long-term business growth plans.