What do you do if you're facing emotional distress after a layoff in your customer service career?

2 Seek professional help

If you feel overwhelmed by your emotions, or if you have symptoms of depression, anxiety, or suicidal thoughts, you should seek professional help as soon as possible. There is no shame in asking for help when you need it. A therapist, counselor, or coach can help you process your emotions, identify your strengths, and develop coping strategies. You can also look for online or local resources that offer free or low-cost mental health services for laid-off workers.

3 Stay connected

Isolation can worsen your emotional distress, so it is important to stay connected with your family, friends, and former colleagues. They can provide you with emotional support, practical advice, and referrals. You can also join online or offline communities that share your interests, hobbies, or goals. Networking with other people can help you find new opportunities, learn new skills, or discover new passions.

4 Take care of yourself

Your physical health can affect your mental health, so make sure you take care of yourself. Eat well, exercise regularly, get enough sleep, and avoid alcohol and drugs. These habits can help you boost your mood, energy, and immunity. You can also practice relaxation techniques, such as meditation, breathing exercises, or yoga, to reduce your stress and anxiety levels.

5 Focus on the positive

Losing your job can be a devastating blow, but it can also be an opportunity to grow and change. Try to focus on the positive aspects of your situation, such as having more time for yourself, learning new things, or exploring new options. You can also express gratitude for what you have, such as your health, your skills, or your support network. Focusing on the positive can help you increase your optimism, resilience, and motivation.

6 Plan for the future

Finally, don't give up on your future. You can still achieve your goals and dreams, even if you have to adjust them or take a different path. Start by setting realistic and specific goals for your job search, such as updating your resume, applying for a certain number of jobs per week, or reaching out to potential employers. You can also use this time to assess your skills, interests, and values, and to explore new career opportunities that match them. Planning for the future can help you regain your sense of control, purpose, and direction.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?