What do you do if you're faced with a difficult employee during an interview for a supervisory position?

2 Stay Calm

Remaining calm is crucial when dealing with a difficult employee in an interview setting. Your response will reflect your ability to manage stress and maintain composure under pressure. Take a moment to breathe and collect your thoughts before responding. This not only helps you to stay in control but also sets an example of professionalism. Show that you can handle challenging interactions without escalating the situation, which is a key quality of a strong supervisor.

3 Communicate Clearly

Clear communication is essential when addressing a difficult employee. Articulate your expectations and boundaries firmly but respectfully. Avoid using jargon or complex language that could lead to misunderstandings. Instead, use simple, direct language to convey your message. This demonstrates your capability to provide clear direction and effectively manage team members, which is vital for any supervisory position.

4 Provide Feedback

Offering constructive feedback is an important supervisory skill. If an employee's behavior is problematic during an interview, provide specific, actionable feedback that can help them improve. This shows that you are invested in their development and willing to guide them towards better performance. It's a delicate balance between being direct and supportive, but mastering this skill can set you apart as a supervisor who fosters growth and improvement.

5 Set Boundaries

It's important to set clear boundaries with a difficult employee. Let them know what behavior is acceptable and what isn't. This clarity will help prevent future misunderstandings and conflicts. Setting boundaries is not about being authoritarian; rather, it's about creating a respectful and productive work environment. As a supervisor, your ability to establish and maintain these boundaries is critical for team cohesion and success.

6 Lead by Example

Finally, leading by example is the best way to influence behavior in others. Demonstrate the professionalism, respect, and conduct you expect from your team members. If you handle a difficult situation gracefully during an interview, it speaks volumes about your leadership style and effectiveness as a supervisor. Your actions will set the standard for what is expected and can inspire employees to follow suit.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?